Tamil Arasan
@tamilarasan1
I am an airline customer service executive skilled in passenger operations and supervision.
IndiaWhat I'm looking for
I am an airline customer service professional with over three years' progressive experience across major carriers.
I have worked with Air France, Air India and Air Mauritius performing check-in, boarding assistance, passenger enquiries, counter supervision, shift monitoring, and on-the-job training for new hires.
I hold training in Dangerous Goods, WorldTracer and multiple international documentation processes, and I'm proficient with Altea and MS Office; I seek a role where I can apply operational and supervisory skills while contributing to safety and customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Service Executive
Air Mauritius
Apr 2024 - Present (1 year 4 months)
Deliver passenger services including check-in, boarding and query resolution for Air Mauritius and assist in counter supervision to ensure secure, efficient operations. Participated in Schengen, Canadian, USA and UK documentation training.
Customer Service Executive
Air India
Apr 2024 - Present (1 year 4 months)
Provide check-in, boarding and passenger assistance for Air India flights while supervising counters and monitoring shifts to maintain operational safety and on-time departures. Completed product and documentation training for multiple international destinations.
Customer Service Executive
Air France
Jun 2022 - Mar 2024 (1 year 9 months)
Handled passenger check-in, boarding and query resolution for Air France flights and supervised counters to ensure flights departed with 100% safety and security. Trained new hires and executed Dangerous Goods and WorldTracer procedures.
Education
Degrees, certifications, and relevant coursework
Mookambigai Engineering College
Bachelor of Engineering, Engineering
Grade: 56%
Completed a Bachelor of Engineering at Mookambigai Engineering College, achieving 56%.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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