Tamia JanaeTJ
Open to opportunities

Tamia Janae

@tamiajanae

Goal-oriented student with diverse experience in customer service.

United States

What I'm looking for

I am looking for a role that allows me to enhance my skills while providing excellent customer service in a supportive environment.

My name is Tamia Brooks, and I am a dedicated and goal-oriented individual currently pursuing a degree in Pre-Occupational Therapy at Chicago State University. With over two years of experience in various customer service roles, I have developed strong skills in engaging with customers and providing exceptional service. My journey began as a Sales Associate at Victoria's Secret, where I honed my ability to read customer cues and meet sales criteria consistently.

Following my time at Victoria's Secret, I expanded my skill set by working as a Warehouse Associate at Amazon, where I was responsible for inventory management and ensuring efficient operations. My role involved operating scanners and machines, packaging products, and implementing safety protocols. I later transitioned to a Cashier position at The Brakeman, where I managed cash transactions and maintained a clean checkout area, always prioritizing customer satisfaction.

Most recently, I have taken on the role of Designated Hitter at Walgreens, where I handle both cashier and pharmacy responsibilities. I collaborate with the pharmacy team to ensure accurate prescription processing while providing a friendly environment for customers. I am eager to continue enhancing my skills and exploring new opportunities in versatile environments.

Experience

Work history, roles, and key accomplishments

AM

Warehouse Worker

Amazon

Dec 2023 - Mar 2024 (3 months)

Picked and packed orders accurately and efficiently to meet tight deadlines. Received and inspected incoming shipments for quality and quantity control. Operated forklifts and pallet jacks to move materials around the warehouse.

WA

Designated Hitter

Walgreens

May 2023 - Nov 2023 (6 months)

Performed cashier and pharmacy responsibilities, analyzing customer needs to recommend appropriate products or services. Handled cash transactions and maintained accurate sales records. Collaborated with the pharmacy team to ensure accurate prescription processing and provided exceptional customer service.

TB

Cashier

The Brakeman

Dec 2021 - May 2022 (5 months)

Responsible for handling cash transactions and assisting customers with inquiries. Maintained a clean and organized checkout area. Provided excellent customer service to ensure customer satisfaction and loyalty.

AM

Warehouse Associate

Amazon

May 2021 - Dec 2021 (7 months)

Worked as a Warehouse Associate, handling trucks, operating scanners and machines, and picking/packaging products for shipping. Assisted in inventory management, including counting and organizing products to ensure accurate stock levels and efficient operations. Implemented safety protocols to ensure a safe working environment for all warehouse associates.

VS

Sales Associate

Victorias Secret

Sep 2020 - Mar 2021 (6 months)

Engaged with customers, read cues, and consistently met daily sales and workspace criteria. Processed merchandise for floor readiness, maintained main floor setting, and accurately handled customer transactions. Provided customers with personalized bra fittings by asking targeted questions.

Education

Degrees, certifications, and relevant coursework

Chicago State University logoCU

Chicago State University

Pre-Occupational Therapy, Pre-Occupational Therapy

Currently pursuing studies in Pre-Occupational Therapy at Chicago State University. Focused on foundational coursework relevant to the field.

Tech stack

Software and tools used professionally

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Tamia Janae - Warehouse Worker - Amazon | Himalayas