Tamia Janae
@tamiajanae
Goal-oriented student with diverse experience in customer service.
What I'm looking for
My name is Tamia Brooks, and I am a dedicated and goal-oriented individual currently pursuing a degree in Pre-Occupational Therapy at Chicago State University. With over two years of experience in various customer service roles, I have developed strong skills in engaging with customers and providing exceptional service. My journey began as a Sales Associate at Victoria's Secret, where I honed my ability to read customer cues and meet sales criteria consistently.
Following my time at Victoria's Secret, I expanded my skill set by working as a Warehouse Associate at Amazon, where I was responsible for inventory management and ensuring efficient operations. My role involved operating scanners and machines, packaging products, and implementing safety protocols. I later transitioned to a Cashier position at The Brakeman, where I managed cash transactions and maintained a clean checkout area, always prioritizing customer satisfaction.
Most recently, I have taken on the role of Designated Hitter at Walgreens, where I handle both cashier and pharmacy responsibilities. I collaborate with the pharmacy team to ensure accurate prescription processing while providing a friendly environment for customers. I am eager to continue enhancing my skills and exploring new opportunities in versatile environments.
Experience
Work history, roles, and key accomplishments
Warehouse Worker
Amazon
Dec 2023 - Mar 2024 (3 months)
Picked and packed orders accurately and efficiently to meet tight deadlines. Received and inspected incoming shipments for quality and quantity control. Operated forklifts and pallet jacks to move materials around the warehouse.
Designated Hitter
Walgreens
May 2023 - Nov 2023 (6 months)
Performed cashier and pharmacy responsibilities, analyzing customer needs to recommend appropriate products or services. Handled cash transactions and maintained accurate sales records. Collaborated with the pharmacy team to ensure accurate prescription processing and provided exceptional customer service.
Cashier
The Brakeman
Dec 2021 - May 2022 (5 months)
Responsible for handling cash transactions and assisting customers with inquiries. Maintained a clean and organized checkout area. Provided excellent customer service to ensure customer satisfaction and loyalty.
Warehouse Associate
Amazon
May 2021 - Dec 2021 (7 months)
Worked as a Warehouse Associate, handling trucks, operating scanners and machines, and picking/packaging products for shipping. Assisted in inventory management, including counting and organizing products to ensure accurate stock levels and efficient operations. Implemented safety protocols to ensure a safe working environment for all warehouse associates.
Sales Associate
Victorias Secret
Sep 2020 - Mar 2021 (6 months)
Engaged with customers, read cues, and consistently met daily sales and workspace criteria. Processed merchandise for floor readiness, maintained main floor setting, and accurately handled customer transactions. Provided customers with personalized bra fittings by asking targeted questions.
Education
Degrees, certifications, and relevant coursework
Chicago State University
Pre-Occupational Therapy, Pre-Occupational Therapy
Currently pursuing studies in Pre-Occupational Therapy at Chicago State University. Focused on foundational coursework relevant to the field.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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