Jalisa Howard
@jalisahoward
Enthusiastic sales associate with a passion for customer service.
United StatesWhat I'm looking for
I am an enthusiastic and outgoing sales associate with over seven years of experience in customer service roles. My journey began at Shoppers World, where I honed my skills in managing cashiers and providing outstanding customer service. I take pride in creating positive experiences for every customer, ensuring they leave satisfied and eager to return.
Throughout my career, I have worked in various capacities, including as a customer service representative at M&T Bank and a delivery driver for Amazon DSP. These roles have equipped me with strong communication skills and the ability to handle multiple tasks efficiently. I thrive in fast-paced environments and am committed to maintaining safety and organization while delivering exceptional service.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
M&T Bank
Nov 2021 - Present (3 years 8 months)
Politely answer the phone for the customer, look into the account and help with any issue. Understanding transactions on the account, how they was made. Etc using multiple different system to assist with the customer account.
Delivery Driver
Amazon DSP
Nov 2019 - Apr 2021 (1 year 5 months)
Assure that truck is safe and clean, then drive the truck to warehouse to load up. Find cart bring cart out to truck and begin loading. Once done loading drive safely to destination & begin delivering packages.
Cashier and Customer Service
Target
Aug 2016 - Aug 2019 (3 years)
Ensure every guest is satisfied and has a wonderful experience. Maintain a clean front end, stock shelves in a fast pace while still remaining safe. Help all guest to check out in a fast but friendly manner.
Shipping Clerk
Amazon.com
Mar 2015 - Feb 2017 (1 year 11 months)
Ship out packages, maintain a clean and organized area. Clean up around warehouse.
Cashier
Rite Aid
Oct 2013 - Feb 2015 (1 year 4 months)
Maintain the entire front end customer service to greet every customer that walked through the door. Also to stock the front end when free, count down my cash register keep the front clean.
Head Cashier
Shoppers World
Jun 2011 - Aug 2013 (2 years 2 months)
Maintain all the cashiers, to count down the cash registers, and to give change when needed. Give outstanding customers service to every single customer.
Education
Degrees, certifications, and relevant coursework
Dundalk High School
High School Diploma or GED, General Studies
Completed high school education, earning a diploma or GED. Developed foundational knowledge and skills across various subjects.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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