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Tamara Krasnova

@tamarakrasnova

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Personal Assistant supporting a private household with complex schedules, travel, purchasing, and daily logistics.

Costa Rica

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What I'm looking for

I'm seeking a Personal Assistant, Executive Assistant, Business Assistant, or Operations Coordinator role where I can create structure, anticipate needs, and make daily operations run smoothly.

In my Personal Assistant role for a Private Household, I managed complex calendars, appointments, travel arrangements, and day-to-day logistics. I also coordinated purchasing, returns, and events.

I worked with vendors, service providers, schools, and external contacts to confirm details and resolve issues. I prioritized changing requests, tracked outstanding tasks, and followed up on deadlines.

At Thomson Reuters Costa Rica, I coordinated international orders, customer requests, billing updates, and subscription changes using SAP. I verified information and worked across departments to follow up on open requests.

At GP Services Intermedia S.A. Costa Rica, I monitored transaction data and operational reports, coordinated investigations, and prepared updates for managers. At Pernix Solutions Costa Rica, I supported three concurrent projects by tracking priorities, deliverables, and next steps. I bring a people-centered approach informed by my Master of Social Work.

Experience

Work history, roles, and key accomplishments

Personal Assistant

Private Household

Jan 2023 - Jan 2026 (3 years)

Managed complex calendars, appointments, transportation, purchasing, returns, events, and day-to-day logistics for a busy household. Coordinated with vendors, service providers, and external contacts, and handled confidential information with discretion.

Calendar Management Scheduling Purchasing Vendor coordination Event Coordination Travel Coordination Confidential Information Handling Task Prioritization Follow up Management Research

UX/UI Designer

Pernix Solutions Costa Rica

Jan 2021 - Jan 2023 (2 years)

Coordinated communication, deliverables, workflow updates, and follow-up actions across stakeholders, developers, content teams, and project leads. Supported three concurrent projects by tracking priorities, deadlines, dependencies, and next steps.

UX UI Design Project Coordination Communication Skills Documentation Presentation Skills Stakeholder Management Workflow Management

Order Management Specialist

Thomson Reuters Costa Rica

Jan 2019 - Jan 2021 (2 years)

Coordinated international orders, customer requests, billing updates, and subscription changes using SAP. Verified account and order information, maintained accurate records, and ensured timely follow-up across departments.

SAP Order Management Customer Service Data Entry Record keeping Follow up Escalation Management

Payment Services Analyst

GP Services Intermedia S.A. Costa Rica

Jan 2017 - Jan 2019 (2 years)

Monitored transaction data and operational reports, identifying exceptions and escalating time-sensitive issues within a five-minute service target. Coordinated investigations and follow-up with internal teams and external service providers.

Transaction Monitoring Data Analysis Escalation Management Record keeping Communication Skills Time Management