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Talita Sousa

@talitasousa

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Senior Product Manager focused on platform, data and operational efficiency.

Brazil

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What I'm looking for

I seek Senior PM roles focused on platform, data infrastructure, or operational efficiency in remote-first companies, where I can reduce incidents, optimize flows, and scale reliable integrations.

I am a Senior Product Manager with 9+ years building data-intensive, technically complex products across fintech, insurance, and large-scale marketplaces. I specialize in platform and operational-efficiency products, where the work happens in the data model, API contracts, and discovery process.

My background as a Senior QA engineer helps me think in edge cases, speak the language of developers, and anticipate systemic risks before production. I follow a consistent decision model: Problem → Context → Data → Hypothesis, and I use SQL and Databricks for data-informed prioritization.

I have delivered measurable results including reduced incidents, infrastructure savings, higher reliability, and conversion improvements by standardizing APIs, designing integration kits, and optimizing transactional flows. I am open to Senior PM roles in platform, data infrastructure, operational efficiency, or fintech — remote-first, globally.

Experience

Work history, roles, and key accomplishments

Current

Senior Product Manager

Current

AdTech & CRM Platform

Jan 2025 - Present (1 year 2 months)

Managed product operations and API governance across three publishers, monitored a platform processing 1.4M+ conversations per quarter, and improved operational predictability to reduce rework across BI, Engineering, Data, Operations, and CS.

Product Operations Monitoring Stakeholder Management Operational Efficiency Anomaly Detection

Senior Product Manager

Insurance & Operational Efficiency

Mar 2023 - Oct 2024 (1 year 7 months)

Led strategy and execution of transactional insurance products, built Fraud Detection and Rules Engines, redesigned billing to optimize revenue cycle, and automated settlement and reimbursement flows to improve compliance and reduce friction.

Product Strategy Fraud Detection In Rule Engine Regulatory Compliance Backlog Management Squad Allocation

Senior Product Manager

User Base Reliability & Data Quality

Jan 2022 - Feb 2023 (1 year 1 month)

Led Identity & Fraud Prevention products including KYC and profile authentication, used SQL and Databricks to define retention KPIs, and drove data-quality initiatives that increased downstream activation potential.

Fraud Prevention KYC SQL Databricks Data Quality KPIs User Research

Senior Product Manager

Integration Platform & Developer Experience

Jun 2021 - Dec 2021 (6 months)

Led technical product work for multi-platform integrations in a B2B health benefits platform, standardized API contracts and built an Integration Kit to reduce onboarding friction and implemented integration health monitoring to improve partner reliability.

API Design Developer Experience Integration Kits Monitoring Reliability Engineering Data Integrity Partner Onboarding Incident Reduction

Product Manager

API Management & Open Banking

Jan 2020 - Jun 2021 (1 year 5 months)

Led discovery and roadmap for platform add-ons, defined payment solution flows, evolved Open Banking authentication to meet regulatory standards, and contributed to event-driven architecture improvements for better event creation and consumption.

API Management Open Banking Standards Payments Product Discovery Event Driven Architecture Regulatory Compliance Roadmapping

Product Manager

Automotive Marketplace

Nov 2018 - Dec 2019 (1 year 1 month)

Owned roadmap and release planning for a dealer inventory integrator, redesigned vehicle listing flow to reduce time-to-inventory, and improved operational efficiency for dealer partners through competitive analysis and user journey mapping.

Roadmapping User Journey Mapping Competitive Analysis Product Positioning Operational Efficiency Dealer Integrations UX Optimization

Product Owner

Internal Tools

Nov 2017 - Nov 2018 (1 year)

Translated business requirements into technical solutions for an internal commission calculation product, maintaining the product roadmap and writing epics, user stories, and acceptance criteria in collaboration with engineering.

Product Ownership Internal Tools Roadmapping User Stories Acceptance Criteria

Quality Assurance Analyst

Various Companies

Jan 2014 - Dec 2017 (3 years 11 months)

Performed automated and API testing and helped structure agile QA processes across fintech and tech environments, enabling higher product reliability and improved test coverage.

Automated Testing API Testing Test Automation Test Planning QA Processes Reliability