Talita Sousa
@talitasousa
Senior Product Manager focused on platform, data and operational efficiency.
What I'm looking for
I am a Senior Product Manager with 9+ years building data-intensive, technically complex products across fintech, insurance, and large-scale marketplaces. I specialize in platform and operational-efficiency products, where the work happens in the data model, API contracts, and discovery process.
My background as a Senior QA engineer helps me think in edge cases, speak the language of developers, and anticipate systemic risks before production. I follow a consistent decision model: Problem → Context → Data → Hypothesis, and I use SQL and Databricks for data-informed prioritization.
I have delivered measurable results including reduced incidents, infrastructure savings, higher reliability, and conversion improvements by standardizing APIs, designing integration kits, and optimizing transactional flows. I am open to Senior PM roles in platform, data infrastructure, operational efficiency, or fintech — remote-first, globally.
Experience
Work history, roles, and key accomplishments
Senior Product Manager
AdTech & CRM Platform
Jan 2025 - Present (1 year 2 months)
Managed product operations and API governance across three publishers, monitored a platform processing 1.4M+ conversations per quarter, and improved operational predictability to reduce rework across BI, Engineering, Data, Operations, and CS.
Senior Product Manager
Insurance & Operational Efficiency
Mar 2023 - Oct 2024 (1 year 7 months)
Led strategy and execution of transactional insurance products, built Fraud Detection and Rules Engines, redesigned billing to optimize revenue cycle, and automated settlement and reimbursement flows to improve compliance and reduce friction.
Senior Product Manager
User Base Reliability & Data Quality
Jan 2022 - Feb 2023 (1 year 1 month)
Led Identity & Fraud Prevention products including KYC and profile authentication, used SQL and Databricks to define retention KPIs, and drove data-quality initiatives that increased downstream activation potential.
Senior Product Manager
Integration Platform & Developer Experience
Jun 2021 - Dec 2021 (6 months)
Led technical product work for multi-platform integrations in a B2B health benefits platform, standardized API contracts and built an Integration Kit to reduce onboarding friction and implemented integration health monitoring to improve partner reliability.
Product Manager
API Management & Open Banking
Jan 2020 - Jun 2021 (1 year 5 months)
Led discovery and roadmap for platform add-ons, defined payment solution flows, evolved Open Banking authentication to meet regulatory standards, and contributed to event-driven architecture improvements for better event creation and consumption.
Product Manager
Automotive Marketplace
Nov 2018 - Dec 2019 (1 year 1 month)
Owned roadmap and release planning for a dealer inventory integrator, redesigned vehicle listing flow to reduce time-to-inventory, and improved operational efficiency for dealer partners through competitive analysis and user journey mapping.
Product Owner
Internal Tools
Nov 2017 - Nov 2018 (1 year)
Translated business requirements into technical solutions for an internal commission calculation product, maintaining the product roadmap and writing epics, user stories, and acceptance criteria in collaboration with engineering.
Quality Assurance Analyst
Various Companies
Jan 2014 - Dec 2017 (3 years 11 months)
Performed automated and API testing and helped structure agile QA processes across fintech and tech environments, enabling higher product reliability and improved test coverage.
Education
Degrees, certifications, and relevant coursework
Universidade Nove de Julho
Bachelor of Science, Information Technology Management
2020 - 2022
Completed a Bachelor of Science in Information Technology Management with coursework focused on IT management and related technical skills.
Anhembi Morumbi
Bachelor of Science (incomplete), Information Technology Management
2015 - 2017
Pursued a Bachelor of Science in Information Technology Management but did not complete the degree.
Availability
Location
Authorized to work in
Social media
Job categories
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