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Taiwo Oluwadamilola Ibirogba

@taiwooluwadamilolaib

VA and Business support specialist streamlining operations, systems, and projects for sustainable business growth for busy entrepreneurs & founders.

Nigeria

Message

What I'm looking for

I’m looking for a role where I can streamline operations with strong systems, manage projects and communication end-to-end, and support growth through data-informed decisions—ideally in a team that values organization, speed, and continuous improvement.

I’m an efficient Virtual Assistant and Business Support Specialist who oversees day-to-day operations, improves productivity, and helps teams run smoother through well-designed workflows and reliable administrative support. I reduce clutter and make work more predictable by delegating tasks, coordinating across departments, and keeping documentation and communications organized.

In my freelance work, I have supported busy entrepreneurs, founders and small businesses locally & globally, reducing administrative workload by up to 50% through backend process streamlining, automated tasks, and CRM/productivity tool implementation. I also coordinate projects end-to-end, managing client communication, email and file management, and operational documentation.

Beyond virtual support, I’ve managed a heavy production and project workload—coordinating 60+ creative projects and producing 100+ marketing assets—while also driving social media growth through strategy, multimedia content, and community management. As a Business Owner and Customer Service Manager, I managed e-commerce operations for 2000+ customers, maintained CRM data, processed payments, coordinated logistics, and handled inquiries with a focus on consistent customer experience.

Experience

Work history, roles, and key accomplishments

Current

Founder & Business Support Specialist

Current

Your True & Dependable VA

Sep 2022 - Present (4 years 2 months)

Supported creative entrepreneurs and small businesses locally and globally by reducing administrative workload and streamlining backend operations with workflows and automations. Handled project coordination, client communication, email/file management, and operational documentation.

Workflow Design Task Automation Project Coordination Client Communication Email Management E Filing

Current

Business Owner| Customer Service Manager

Current

Sparkle Scents and Stores

Apr 2017 - Present (9 years 7 months)

Managed e-commerce operations for 2000+ customers, fulfilling 1000+ orders. Maintained the CRM database, processed payments, coordinated logistics, handled customer inquiries, and ran product campaigns to drive repeat customer engagement.

E Commerce Operations Customer Service CRM Management Fulfillment Payment Processing Logistics Coordination Campaign Management Customer Retention

Operations & Project Manager

Excellent Rays Creations Inc

Aug 2021 - Aug 2025 (4 years)

Coordinated 60+ creative projects from concept to delivery while managing cross-functional teams, timelines, and quality deliverables. Produced 100+ marketing assets including flyers, banners, video ads, and social media creatives.

Project Management Quality Assurance Creative Production

Social Media Manager

Aimtech Innovate

Apr 2024 - Sep 2024 (5 months)

Revamped brand pages and improved visibility, increasing follower engagement. Created, scheduled, and optimized multimedia content, and engaged audiences through campaigns and community management.

Social Media Management Content Strategy Content Scheduling Multimedia Content Community Management

Social Media Manager

Next Coach

Apr 2024 - Sep 2024 (5 months)

Managed content strategy and design for a coaching brand and improved interaction. Handled scheduling, video editing, online event planning, and admin support.

Social Media Management Content Strategy Content Design Content Scheduling Video Editing Event Planning Administrative Support

Social Media & Marketing Volunteer

Spirit of Ukraine Charity Foundation

Jun 2023 - Aug 2024 (1 year 2 months)

Managed multi-platform social presence and created branded content while monitoring engagement. Analyzed metrics to refine content strategy and increase audience impact.

Social Media Management Branded Content Engagement Metrics Social Media Analytics Content Strategy

Digital Marketing Assistant

GrowthFinder Pro

Dec 2022 - Jan 2023 (1 month)

Conducted 300+ cold calls and sent targeted marketing emails to generate leads. Scheduled appointments and followed up with prospects to support business development.

Lead Generation Cold Calling Email Marketing Appointment Setting Lead Follow Up