Taiwo Adedigba

I've supported patients and guarantors at Cleveland Clinic with billing statements, insurance eligibility, claim status, denials, payments, and financial assistance while maintaining HIPAA confidentiality.

In remote customer service roles at T-Mobile and Argon, I handle high-volume phone, chat, and email inquiries, resolve account and payment concerns, document cases in Salesforce, and meet quality, resolution, and productivity targets. I bring clear communication, accurate documentation, and escalation management across healthcare, banking-related, and general service environments.