Fuamazeh Achaimbo
@fuamazehachaimbo
I resolve healthcare, finance, and automotive customer needs through high-volume CRM support.
What I'm looking for
At AdaptHealth, I manage high-volume customer support for durable medical equipment, medical supplies, deliveries, billing, and insurance verification while maintaining HIPAA-compliant documentation. I coordinate with providers, insurers, logistics teams, and internal departments to keep orders moving and patients informed.
Previously, I supported debt relief clients at National Debt Relief and scheduled insurance-backed repair services at Safelite AutoGlass. I bring 4.5+ years of call center experience, accurate CRM documentation, empathetic conflict resolution, and a consistent focus on customer satisfaction, quality, and productivity.
Experience
Work history, roles, and key accomplishments
Managed high-volume inbound and outbound calls regarding durable medical equipment, billing, and insurance verification. Coordinated with providers and internal teams to ensure timely order processing and maintained HIPAA compliance.
Education
Degrees, certifications, and relevant coursework
University of Buea
Bachelor of Science, Social Management Science
Pursued a Bachelor of Science in Social Management Science with a focus on Accounting.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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