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Fuamazeh Achaimbo

@fuamazehachaimbo

I resolve healthcare, finance, and automotive customer needs through high-volume CRM support.

United States
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What I'm looking for

I'm looking for a customer service role where I can support customers in healthcare, financial services, or similar environments, use CRM and documentation skills, resolve complex concerns, and contribute to quality service and customer satisfaction.

At AdaptHealth, I manage high-volume customer support for durable medical equipment, medical supplies, deliveries, billing, and insurance verification while maintaining HIPAA-compliant documentation. I coordinate with providers, insurers, logistics teams, and internal departments to keep orders moving and patients informed.

Previously, I supported debt relief clients at National Debt Relief and scheduled insurance-backed repair services at Safelite AutoGlass. I bring 4.5+ years of call center experience, accurate CRM documentation, empathetic conflict resolution, and a consistent focus on customer satisfaction, quality, and productivity.

Experience

Work history, roles, and key accomplishments

AdaptHealth logoAD

Customer Service Representative

Jan 2023 - Jun 2026 (3 years 5 months)

Managed high-volume inbound and outbound calls regarding durable medical equipment, billing, and insurance verification. Coordinated with providers and internal teams to ensure timely order processing and maintained HIPAA compliance.

Education

Degrees, certifications, and relevant coursework

University of Buea logoUB

University of Buea

Bachelor of Science, Social Management Science

Pursued a Bachelor of Science in Social Management Science with a focus on Accounting.

Tech stack

Software and tools used professionally

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