TAI Mohamed reda

As a Customer Support Agent at Oustourcia, I excelled in managing customer relations through inbound and outbound calls, as well as back-office support. My role involved assisting customers with their purchasing decisions and providing expert product recommendations, ensuring high levels of satisfaction.

At Majorel, I provided exceptional customer service as a representative, resolving queries and concerns proactively. My communication skills and problem-solving abilities contributed to increased customer satisfaction and loyalty.

As a Customer Manager at Tersea, I specialized in managing customer complaints within the insurance sector. I ensured optimal customer satisfaction by providing effective solutions and escalating issues when necessary.

In my role at B2S Atlas, I focused on fiber service validation for Bouygues Telecom. I ensured an optimal customer experience by monitoring feedback and implementing corrective actions for service-related issues.

As a Telemarketer at Call Center Group, I specialized in targeted telemarketing for the insulation sector. I maintained proficiency in sales techniques to achieve revenue goals through effective communication with potential clients.

Professional Trading Course.

Bachelor's Degree in Renewable Energies and Energy Efficiency.

High school graduation in Physical Sciences and Chemistry.