mohssen elhajji

As a dedicated téléconseiller with over 5 years of experience in customer service, I have honed my skills in managing client interactions effectively. My passion for helping others is complemented by my ability to work under pressure and in team settings. I pride myself on my strong interpersonal skills, which allow me to build rapport with clients and address their needs efficiently.

Throughout my career, I have worked with various companies, including ANYTECH 365 and MAYOPLA, where I handled high volumes of customer calls, resolved issues on the first contact, and managed client complaints. My bilingual proficiency in English and German has been a significant asset in providing exceptional service to a diverse clientele. I am eager to bring my expertise and positive attitude to a new role where I can contribute to enhancing customer satisfaction.