Sylvia Ozoilo
@sylviaozoilo
Detail-oriented accounting professional focused on customer service and transactional accuracy.
NigeriaWhat I'm looking for
I am a B.Sc. Accounting graduate with hands-on banking and financial operations experience across teller, compliance, and customer-service roles.
During my time at Assurance Thrift and Credit Cooperative Society I progressed from Bank Teller to Internal Control & Compliance and Customer Service Representative, improving transactional accuracy and supporting compliance programs.
I also served as Assistant Bursar during NYSC, managing billing, reconciliations, and financial reporting, and worked as an accountant handling ledgers, payables, receivables, and bank reconciliations.
I bring strong customer-facing skills, cash-handling discipline, proficiency with MS Office, and a commitment to operational efficiency and professional growth in banking.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Assurance Thrift and Credit Cooperative Society
Jan 2023 - Jan 2024 (1 year)
Provided front-line customer service, opened and closed accounts, resolved inquiries, and promoted products, while maintaining accurate transaction records and ensuring high service quality.
Internal Control and Compliance
Assurance Thrift and Credit Cooperative Society
Jan 2022 - Jan 2023 (1 year)
Developed and implemented compliance policies and internal controls, monitored adherence to regulations, investigated compliance issues, and coordinated with legal and risk teams to remediate gaps.
Bank Teller
Assurance Thrift and Credit Cooperative Society
Jan 2021 - Jan 2022 (1 year)
Processed deposits and withdrawals, verified and balanced cash drawers, prepared daily settlements, and followed cash-handling and fraud-prevention procedures to maintain accuracy and security.
Assistant Bursar
National Youth Service Corps
Jan 2020 - Jan 2021 (1 year)
Assisted bursar with financial operations, managed billing and collections, reconciled bank accounts, and prepared financial reports to support organizational finance functions.
Accountant
Megdiv Publishers
Jan 2019 - Jan 2020 (1 year)
Prepared and maintained financial records including general ledger, accounts payable and receivable, and reconciled bank and credit card transactions to ensure accurate financial statements.
Education
Degrees, certifications, and relevant coursework
Nasarawa State University, Keffi
Bachelor of Science, Accounting
2019 - 2019
Completed Bachelor of Science in Accounting at Nasarawa State University, Keffi in 2019.
Government Secondary School, Lugbe
West African Senior School Certificate, General Secondary Education
Completed secondary education at Government Secondary School, Lugbe, with WAEC/NECO certification in 2014.
Procon Foundational School
First School Leaving Certificate, Primary Education
Completed foundational/primary school education at Procon Foundational School, finishing in 2008.
Availability
Location
NigeriaAuthorized to work in
Job categories
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