ABIGAIL OSUYA
@abigailosuya
Bank operations professional at Globus Bank, overseeing teller operations, cash management, and transaction compliance.
NigeriaWhat I'm looking for
At Globus Bank, I supervise daily teller operations, oversee cash management and ATM preparation, and process transactions using core banking applications. I also review transactions within my authorization limits and help ensure compliance with banking procedures and operational risk standards.
Previously, as a Financial Service Representative (Teller) at Globus Bank, I processed customer transactions, balanced cash, and maintained audit-compliant records. I also resolved customer enquiries and prepared cash for vault storage and ATM loading.
At Bosco Synergy Ltd. (A division of Faato Dynamic Impex Bureau de Change Ltd.), I managed daily financial operations and foreign currency exchange records. I prepared financial reports, supported cash reconciliation, and helped improve record-keeping systems and operational workflows.
Experience
Work history, roles, and key accomplishments
Teller Team Lead, Financial Operations
Globus Bank
Jan 2026 - Present (8 months)
Supervise daily teller operations, process and authorize customer transactions, and oversee cash management activities including vault operations and ATM cash preparation. Ensure compliance with internal controls and regulatory requirements.
Financial Service Representative (Teller)
Globus Bank
Jan 2022 - Jan 2026 (4 years)
Processed cash deposits, withdrawals, transfers, and bulk cash lodgements accurately. Performed daily cash balancing and end-of-day reconciliation, and resolved customer enquiries.
Senior Financial Accountant
Bosco Synergy Ltd.
Jan 2020 - Jan 2021 (1 year)
Managed daily financial operations including high-volume foreign currency exchange transactions. Led cash reconciliation, prepared financial reports, and ensured compliance with AML policies.
Processed bulk cash deposits and over-the-counter transactions, sorted and reconciled ATM cash, and maintained accurate cash records. Adhered to internal controls and security protocols.
Customer Service Representative – Industrial Trainee
Jan 2016 - Jan 2018 (2 years)
Assisted customers with account inquiries and transactions, issued debit cards, and resolved disputes. Educated clients on banking products and digital platforms.
Education
Degrees, certifications, and relevant coursework
Imo State University
Master of Science, Mass Communication
Pursuing a Master of Science in Mass Communication, expected to complete in 2026.
Chartered Institute of Finance and Resources and Control of Nigeria (CIFCON)
Certificate of Participation, Finance and Resources Control
Earned a Certificate of Participation from the Chartered Institute of Finance and Resources and Control of Nigeria.
Chartered Institute of Human Resources and Strategic Management (CIHRSM)
Proficiency Certificate, Human Resources and Strategic Management
Earned a Proficiency Certificate from the Chartered Institute of Human Resources and Strategic Management.
Chartered Institute of Human Resources and Strategic Management (CIHRSM)
Certificate of Membership, Human Resources and Strategic Management
Earned a Certificate of Membership from the Chartered Institute of Human Resources and Strategic Management.
Chartered Institute of Finance and Resources and Control of Nigeria (CIFCON)
Certificate of Full Membership, Finance and Resources Control
Earned a Certificate of Full Membership from the Chartered Institute of Finance and Resources and Control of Nigeria.
Chartered Institute of Human Resources and Strategic Management (CIHRSM)
Certified Employee and Employer Relationship Manager, Human Resources and Strategic Management
Earned a Certified Employee and Employer Relationship Manager certificate from the Chartered Institute of Human Resources and Strategic Management.
Dek Global Consulting
Certificate of Customer Service Management, Customer Service Management
Earned a Certificate of Customer Service Management from Dek Global Consulting in December 2024.
Gregory University Uturu
Bachelor of Science, Mass Communication
Grade: Second Class Honours, Upper Division
Earned a Bachelor of Science in Mass Communication with Second Class Honours, Upper Division.
Delta State Polytechnic, Ogwashi-Uku
Higher National Diploma, Mass Communication / Print Journalism
Grade: GPA: 3.26 (Upper Credit)
Completed a Higher National Diploma in Mass Communication with a focus on Print Journalism, achieving a GPA of 3.26 (Upper Credit).
Data Entry Academy Accounting Hub
Certificate of Attendance, Data Entry
Earned a Certificate of Attendance from Data Entry Academy Accounting Hub in November 2024.
Corporate Finance Institute (CFI)
Certification in Reading Financial Statements, Finance
Earned a Certification in Reading Financial Statements from the Corporate Finance Institute in October 2022.
Corporate Finance Institute (CFI)
Certification in Accounting Fundamentals, Accounting
Earned a Certification in Accounting Fundamentals from the Corporate Finance Institute in October 2022.
Corporate Finance Institute (CFI)
Certification in Professional Ethics, Professional Ethics
Earned a Certification in Professional Ethics from the Corporate Finance Institute in October 2022.
Bemigho Integrated Business Academy
Certificate of Training in Business Start-Up, Growth, and Visibility, Business
Earned a Certificate of Training in Business Start-Up, Growth, and Visibility from Bemigho Integrated Business Academy in November 2019.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Social media
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