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@syedhussain2
Results-driven Business Operations Specialist with expertise in data analysis.
I am a results-driven Business Operations Specialist with over 6 years of experience in payroll operations, data analysis, e-commerce, and process optimization. My journey has taken me through various roles at Amazon, where I have honed my skills in streamlining workflows, fraud detection, and cost reduction strategies. I excel in translating business needs into actionable insights, leveraging my proficiency in SQL, Power BI, Tableau, and Excel to drive efficiency and growth.
Throughout my career, I have led cross-functional teams and managed stakeholder relationships to ensure organizational goals are met. My accomplishments include saving $8 million through the implementation of a customer return dashboard and reducing processing times through workflow automation. I am passionate about continuous improvement and dedicated to enhancing operational effectiveness while fostering a collaborative work environment.
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Work history, roles, and key accomplishments
Amazon Development Centre
Apr 2021 - Sep 2023 (2 years 5 months)
Responsible for ensuring effective execution of daily business operations, focusing on process optimization, resource management, and workflow supervision. Worked on supply chain, logistics, and fraud detection to enhance operational effectiveness and align teams with corporate objectives.
Amazon Development Centre
Aug 2020 - Feb 2021 (6 months)
Served as the first point of contact for customers, resolving inquiries and complaints while ensuring high levels of customer satisfaction. Collaborated with cross-functional teams to address complex issues and improve support processes.
Gems Technologies
Sep 2016 - Jan 2020 (3 years 4 months)
Conducted training and audits to ensure compliance with health, safety, and environmental regulations. Developed training materials and programs, promoting safety awareness and preventing workplace accidents.
Degrees, certifications, and relevant coursework
Bachelor of Commerce, Business Operations
2014 -
Intermediate, Mathematics, Physics, and Chemistry
2011 -
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