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parth Tak

@parthtak

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Analytical Finance Analyst with expertise in claims processing and fraud investigations.

India

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What I'm looking for

I seek a role that fosters continuous improvement, values teamwork, and offers opportunities for professional growth.

I am an analytical and detail-oriented Senior Human Resource Operations Specialist with a strong background in claims processing, fraud investigations, HR operations, and financial reporting. My experience at UPS Supply Chain Solutions has honed my skills in streamlining operations, achieving a remarkable CPH of 6 with 100% accuracy, and maintaining a 100% SLA rate. I thrive on leveraging data tools like Excel and Tableau to enhance performance metrics and drive continuous improvement.

Throughout my career, I have successfully conducted thorough investigations into potential fraudulent activities, saving my organization $6 million in liability. My ability to collaborate with cross-functional teams and develop standard operating procedures has led to significant improvements in processing capacity and efficiency. I am passionate about delivering results that align with organizational goals and fostering a culture of excellence.

Experience

Work history, roles, and key accomplishments

Sr. Human Resource Operations Specialist

UPS Supply Chain Solutions

Jul 2023 - Nov 2024 (1 year 4 months)

As a Senior Human Resource Operations Specialist, I streamlined claims processing, achieving a CPH of 6 with 100% accuracy. I collaborated with stakeholders to enhance efficiency, conducted fraud investigations saving $6 million, and developed SOPs that improved team performance and processing capacity.

Fraud Detection Financial Reporting SLA Management Advanced Excel Tableau Team Management Communication Problem Solving Project Management Communication Skills Customer Service

Senior HR Operations Specialist

UPS Supply Chain Solutions

Jul 2023 - Nov 2024 (1 year 4 months)

Streamlined HR claims and onboarding operations, doubling industry-standard throughput (6 CPH) while maintaining 100% accuracy and 93% impact rate; led fraud investigations that mitigated $6M in liabilities and sustained 100% SLA adherence for 100+ monthly employees.

Workday ServiceNow Fraud Investigation SOP Development Excel Process Optimization

Store Manager

Raymond

Dec 2019 - Jan 2020 (1 month)

As a Store Manager, I implemented inventory management processes, trained employees in customer service, and maintained positive relationships with customers to increase store revenue through effective sales strategies.

Inventory Management Customer Service Sales Strategies Communication Problem Solving Leadership

HR Intern

Raymond

Nov 2019 - Jan 2020 (2 months)

Implemented inventory management and sales-support processes while training staff to improve customer service and maintain stock levels to meet orders.

Inventory Management Staff Training Customer Service Sales Support Relationship Management

Education

Degrees, certifications, and relevant coursework

MIT World Peace University

Master of Business Administration, Banking & Financial Services

2021 - 2023

Grade: 7.74/10

Completed a Master's degree in Business Administration with a major in Banking & Financial Services, focusing on advanced financial concepts and practices.

G.H. Raisoni Institute of Business Management

Bachelor of Business Administration, Marketing Management

2017 - 2020

Grade: 8.21/10

Earned a Bachelor's degree in Business Administration with a major in Marketing Management, gaining insights into marketing strategies and business operations.