Looking for a job

Sydni Shaddock

@sydnishaddock

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Empathic, Creative, and Flexible Civil Servant

United States

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What I'm looking for

Passionate, motivated, and team-oriented candidate possessing far-reaching experience with patient health information, data entry and the creation of investigations within a remote work environment. Highly qualified in resolving a multitude of client-based complex situations that result in memorable customer experiences. Looking for a progressive environment with proper work-life balance.

Passionate, motivated, and team-oriented candidate possessing far-reaching experience with patient health information, data entry and the creation of investigations within a remote work environment. Highly qualified in resolving a multitude of client-based complex situations that result in memorable customer experiences. Extensive background in facilitating the training of constantly updated protocols.

Experience

Work history, roles, and key accomplishments

Case Analyst

AM LLC

Jul 2021 - Jan 2023 (1 year 6 months)

Performed hourly electronic lab reports (ELR) from health facilities in order to obtain positive covid test results to create investigation within NBS.
Managed the Vermont Department of Health's Reportable Diseases Inbox, prioritizing incoming positive COVID-19 cases from facilities.
Reviewed each case opened to ensure its accuracy with pertinent data and correcting missing fields to avoid errors.

Communication Community Data Analysis Remote Team Population Health Analytics

Contact Tracer

AM LLC

Jun 2021 - Jul 2021 (1 month)

Professionally and empathically communicated quarantine guidelines to people who came in contact with COVID-19 to reduce the spread of virus.
Collected and recorded information on symptoms into NEDSS Base System (NBS) to track viral spread, patient health, and recovery as well as for epidemiological use.
Provided contacts with approved information on state/local quarantine procedures.

Communication Phone Support Patient Care Health Tech Data Analysis

Intern

Mercy Connections

Mar 2019 - Jun 2019 (3 months)

Learned valuable communication skills by volunteering to be a part of social justice initiatives that helped incarcerated women through mentorship projects.
Witnessed the growth and development of client’s through drug court programs that allowed them to advocate for themselves.
Educated by an elite group of women who tirelessly work to balance the scales in terms of social justice.

Communication Community Verbal Communication Social Work