At Arvest Bank, I lead real-time customer data, loan origination, and API products supporting 4M customers. I directed a machine learning-driven Reltio MDM platform that eliminated 72-hour batch cycles, own an AI-ready Google AlloyDB operational data store, and launched DocuSign-based loan document automation across commercial and individual lending.
Previously at Alfa Insurance, I led an Okta IAM migration securing 200,000+ accounts, delivered automation that saved 28,000 staff hours in six months, and improved customer-facing application SLAs by 25%. I bring hands-on experience with APIs, cloud-native platforms, Agile SAFe delivery, and technical architecture across banking and insurance.
