Open to opportunities

Poonam Bakhshi

@poonambakhshi

Message

Certified Scrum Master and Product Owner delivering Agile transformations and API-driven banking solutions.

United States

Message

What I'm looking for

I seek a senior Technical Product Owner role at an Agile-focused organization where I can lead API-first digital product delivery, drive automation and cloud initiatives, mentor teams, and deliver measurable efficiency and security improvements.

I am a Certified Scrum Master and Technical Product Owner with deep experience delivering API-driven digital banking features and leading Agile transformations. I prioritize measurable outcomes and client-focused product design.

At my current role I led API integration for digital banking, drove cloud migration initiatives to optimize storage and costs, and implemented automated testing strategies that increased release efficiency by 30%.

I re-engineered audit reporting processes using Document Direct and Excel automation, cutting processing time from four days to four hours, and defined ETL processes to enable ATM transaction analytics for fraud detection and regulatory reporting.

My background includes QA and test automation (Selenium, SQL), UAT coordination, and coaching teams through Agile adoption. I hold SAFe and Agile Scrum certifications and enjoy mentoring teams to deliver secure, reliable financial services products.

Experience

Work history, roles, and key accomplishments

Current

Technical Product Owner

Current

Truist Bank

Jan 2020 - Present (5 years 8 months)

Led API integration and cloud migration for digital banking, increasing release efficiency by 30% and optimizing storage costs. Re-engineered 1/Link audit reporting to reduce processing from 4 days to 4 hours and drove the team's transition from waterfall to Agile.

Product Ownership APIs Cloud Migration Automated Testing ETL Jira Excel Fraud Detection

Product Owner

SunTrust

Oct 2018 - Jan 2020 (1 year 3 months)

Designed microservices-based solutions for ATM business rules and led API-driven initiatives for mobile deposits, improving response times. Standardized UAT schedules and presentations to increase coordination and visibility across teams.

Product Ownership Microservices APIs UAT Mobile Banking Jira Stakeholder Management

Business Analyst

JPMorgan Chase

Oct 2017 - May 2018 (7 months)

Managed banking system integrations leveraging APIs and automation, led QA testing using JIRA and automated scripts, and identified API data dependencies to ensure seamless integrations.

Business Analysis APIs Test Automation Jira SQL Integration Testing Stakeholder Management

Scrum Master

Buckshee Corp.

Sep 2016 - Sep 2017 (1 year)

Facilitated Agile ceremonies and led Agile transformation initiatives, coaching cross-functional teams and removing impediments to improve sprint predictability. Maintained JIRA dashboards and reported Agile metrics to drive continuous improvement.

Scrum Agile Coach Jira Sprint Planning Metrics Ceremonies Impediment Removal

QA Analyst

JPMorgan Chase

Feb 2014 - Aug 2016 (2 years 6 months)

Led end-to-end QA and automation for financial systems using JIRA and SQL-based automated test scripts, improving release reliability and validating fraud detection modules. Managed system integration testing and resolved API data dependencies.

QA Automation Jira SQL Integration Testing Fraud Detection