At Wells Fargo, I co-led the design and implementation of WorkView, translating business needs into functional and technical requirements. I helped move control-change management from fragmented email-driven processes to a standardized workflow, supporting adoption across an organization of more than 2,500 employees.
I designed risk, control, and execution reporting that gave leadership forward visibility into remediation pipelines, control effectiveness, emerging risks, and resource needs. My Excel-based analytical solutions improved remediation quality-control efficiency by 35% and reduced complex control-data analysis time by approximately 50%.
In Consumer Lending, I established tracking and issue-management processes for more than 300 controls to support audit and examination readiness. I also mentored 10 colleagues in advanced Excel analytics, contributing to initiatives finishing ahead of schedule.
At Wells Fargo Home Lending and in Fraud & Claims capacity planning, I improved remediation forecasting and resource planning. I directed an eight-member capacity-planning team and helped maintain critical reporting for operations supporting approximately 4,500 employees during organizational disruption.
