At MARSH McLENNAN, I coordinated UAT and end-to-end testing for the global MARVIS transformation, supporting approximately 2,000 end users. I prioritized defects and business readiness across 25–30 international testers and approximately 2,000 test cases.
I identified approximately 850 pre-go-live issues and 800 HyperCare issues, and developed executive KPI reporting to clarify testing progress, operational risks, and readiness. I also stepped into product-owner responsibilities during a staffing gap, documenting approximately 200 Azure DevOps stories and defects.
At WELLS FARGO, I directed governance for a third-party portfolio of more than 150 relationships and coordinated more than 500 due diligence reviews annually. Earlier, I helped establish a UCC operational function, managed a conversion of approximately 160,000 asset records, and supervised daily workflow for 11 employees.

