Susan Muiruri

I’m a detail-oriented Customer Care professional with five years of experience. I’m a people person—great listener, eager to learn, and focused on helping others in a professional way.

As a Spa Therapist (BodyContour, Nairobi), I helped customers with their queries in a professional manner. I supported clients to their assigned therapists, helped with massage and relevant sessions, and maintained my workspace in a clean and orderly way.

Previously, as an Office Assistant (Mancann Properties, Nairobi), I helped customers professionally and supported accurate day-to-day processes. I ensured receipts were correct and given to the relevant person, handled bank runs when necessary, and followed up with clients via phone calls or visits where applicable.

I completed Certificates in Computer Studies and basic language training, including basic Spanish. I’m skilled with MS Word and MS Excel, and I’m seeking a role where I can contribute to the great team of the company.