Open to opportunities

Sandra Ng'eno

@sandrangeno

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Dedicated customer service representative with a passion for beauty industry.

Kenya

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What I'm looking for

I seek a challenging role in a dynamic organization that fosters growth and utilizes my customer service skills.

I am a hardworking and committed individual with a strong focus on delivering results. My experience as a Receptionist and Customer Service Representative at Queendom Spa has honed my skills in customer relations and service excellence. I thrive in dynamic environments and am adept at working under minimal supervision while also being a reliable team player.

With a Diploma in Beauty Studies from Ashley’s Beauty College, I bring a unique blend of beauty knowledge and customer service expertise to my roles. I am innovative, flexible, and always eager to learn new concepts and strategies that enhance my professional capabilities. My goal is to contribute positively to my employer's success while advancing my career in the beauty and customer service sectors.

Experience

Work history, roles, and key accomplishments

Current

Receptionist and Customer Service Representative

Current

QUEENDOM SPA

Jan 2022 - Apr 2024 (2 years 3 months)

Worked as a Receptionist and Customer Service Representative, managing client interactions and ensuring a high level of customer satisfaction. Developed strong communication and organizational skills while handling various administrative tasks.

Customer Service Communication Skills Problem Solving Time Management Teamwork Organizational Skills

Customer Service Representative

AFRICA FINANCIAL SOLUTIONS LTD

Oct 2021 - Jan 2022 (3 months)

Served as a Customer Service Representative in a call center environment, focusing on sales and customer support. Enhanced skills in communication and sales strategies while addressing client inquiries and resolving issues.