Sunya Phillips
@sunyaphillips
Experienced manager with a focus on billing and cash management.
What I'm looking for
I am a dedicated Manager with extensive experience in billing and cash management, adept at leading cross-functional teams to achieve organizational goals. My outgoing and people-oriented personality allows me to connect effectively with diverse groups, fostering a collaborative work environment. I pride myself on being well-organized and possessing solid communication skills, which enable me to efficiently support upper management in various capacities.
Throughout my career, I have developed and implemented strategies that enhance customer service and drive operational improvements. At Suckertash LLC, I successfully analyzed sales data to identify trends and opportunities for growth, while also training and mentoring new employees to ensure they are well-versed in company policies. My previous role as a Technical Data Editor at Sandhills Global honed my ability to manage editorial processes and maintain high standards of accuracy and compliance.
With a Master’s degree in Business Management and a Bachelor’s in Graphic Design, I bring a unique blend of analytical and creative skills to the table. I am passionate about continuous improvement and am always looking for ways to optimize processes and enhance team performance.
Experience
Work history, roles, and key accomplishments
Manager
Suckertash LLC.
Sep 2017 - Present (7 years 9 months)
As a Manager at Suckertash LLC., I developed and implemented strategies to enhance customer service and safety protocols. I analyzed sales data to identify trends, trained new employees, and managed a team of 5 to ensure timely task completion. My role involved establishing budget measures and developing marketing strategies to drive sales.
Technical Data Editor
Sandhills Global
Jun 2017 - Jul 2020 (3 years 1 month)
In my role as Technical Data Editor at Sandhills Global, I oversaw the production of a monthly magazine, developed editorial policies, and optimized workflow for efficiency. I ensured content accuracy and compliance with regulations while managing digital publication content.
Field Service Associate
Black Hills Energy
Jul 2013 - Dec 2016 (3 years 5 months)
As a Field Service Associate at Black Hills Energy, I assisted customers with billing and service requests, processed payments, and resolved concerns. I supported collection activities and contributed to safety policies while developing research databases and assisting with grant applications.
Education
Degrees, certifications, and relevant coursework
Doane College
Master of Arts, Business Management
2018 - 2020
Successfully written a Grant for City of Hickman for $10,000 for Community Center.
Doane College
Bachelor of Arts, Graphic Design
1999 - 2003
Completed Graphic Design internship with the marketing department, Doane College, Crete, NE.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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