SUNDARESHWARAN V P

I am an experienced Key Account Manager with a proven track record of driving revenue growth. In my previous role at Leverage Edu, I identified areas of improvement within existing processes and procedures related to B2B operations. I managed a team of thirty consultants for study abroad programs, resulting in a 30% increase in customer retention and a 25% rise in average order value. I also spearheaded contract negotiation efforts in diverse markets, achieving a 15% increase in average deal size and a 25% improvement in contract renewal rates.

At BYJUS, I served as a Presales Team Lead, where I led and guided team members to ensure timely and quality completion of tasks. I also developed strategies to enhance team productivity and elevate customer service standards. As a Business Development Associate, I contributed to the development of strategic plans to meet business goals and managed customer account information accurately. In my role as a Business Development Trainee, I acquired in-depth knowledge of company offerings and created thorough sales presentations tailored to potential clients.

Prior to that, I worked as an International Travel Consultant at Dyninno Group, where I provided detailed guidance to customers regarding international travel destinations and amenities. I managed bookings for airline tickets, hotels, car rentals, and other travel needs, ensuring customer satisfaction. As a Sales Associate Intern at Reliance Industries Limited, I showcased a comprehensive understanding of products and contributed to the arrangement of merchandise displays.