Suman Giri
@sumangiri
Enthusiastic individual seeking entry-level Remote Chat Support Agent position.
What I'm looking for
I am an enthusiastic and adaptable individual with a strong passion for assisting others. Currently, I am seeking an entry-level Remote Chat Support Agent position where I can leverage my excellent communication skills and proactive problem-solving approach to contribute to a positive customer experience. My experience as a Sales Assistant and Hospitality Assistant has equipped me with the ability to manage customer inquiries effectively and provide exceptional support in fast-paced environments.
During my time at Fashion House, I enhanced client satisfaction by addressing product inquiries and guiding customers through their selections. I demonstrated strong interpersonal skills while managing point-of-sale transactions and collaborating with team members to maintain an organized showroom. Similarly, my role at Siddhartha Grand City Hotel allowed me to assist guests with inquiries, manage bookings, and ensure a welcoming environment, showcasing my attention to detail and reliability.
With a commitment to continuous growth and learning, I am eager to join a dynamic remote team where I can further develop my skills and contribute positively to the organization. I believe that my adaptability, strong work ethic, and dedication to customer service will make me a valuable asset to any team.
Experience
Work history, roles, and key accomplishments
Sales Assistant
Fashion House
Provided front-line customer support, addressing product inquiries and guiding customers through selection, which significantly enhanced client satisfaction. Demonstrated strong interpersonal and verbal communication skills while managing point-of-sale (POS) transactions accurately in a fast-paced retail setting.
Hospitality Assistant
Siddhartha Grand City Hotel
Assisted guests with inquiries and requests, providing prompt and courteous support to ensure a positive stay. Utilized organizational skills to manage bookings and maintain accurate guest records, while also contributing to a welcoming environment by ensuring cleanliness and order in common areas.
Education
Degrees, certifications, and relevant coursework
Devi Mavi School
Higher Secondary Education, General Studies
Grade: 3.00
Completed higher secondary education, focusing on a broad curriculum. Achieved a GPA of 3.00.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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