Phoenix Rana

I am a motivated and enthusiastic recent +2 graduate seeking an entry-level position to utilize my skills in a dynamic and challenging environment. I am eager to contribute to the growth of an organization while developing my professional abilities and gaining hands-on experience in various fields.

During my time at ING Skill Academy, I worked in the sales department of a call center where I provided high-quality customer service through inbound and outbound calls. I addressed customer inquiries, complaints, and requests in a timely and professional manner, handling a high volume of calls daily and exceeding performance targets for call resolution and customer satisfaction.

Additionally, I gained valuable experience as a sales girl at A to Z Fashion Shop, where I managed cash register transactions and ensured a smooth checkout experience for customers. My strong communication skills, problem-solving abilities, and teamwork have been instrumental in enhancing customer experiences and contributing to revenue growth.