Prayash KC

At Ncell, I handled approximately 80–100 customer interactions per day through calls, chats, and emails. I resolved service-related issues and guided customers through suitable solutions.

I also recommended and sold data, voice, and roaming packs according to individual customer needs, developing product knowledge through structured training and daily interactions.

At Hotel View Fulchoki, I supported front desk and customer service operations. I handled online reservations and helped customers with booking-related inquiries.

I'm pursuing a Bachelor's degree in Information Technology at Everest Engineering College. I'm interested in digital marketing and bring experience in customer service and sales.