Loading...
Loading...
Himalayas
About usHimalayas PlusCommunityTech stackEmployee benefitsTerms and conditionsPrivacy policyContact usFor job seekers
Create your profileBrowse remote jobsDiscover remote companiesJob description keyword finderRemote work adviceCareer guidesJob application trackerAI resume builderResume examples and templatesAI cover letter generatorCover letter examplesAI headshot generatorAI interview prepInterview questions and answersAI interview answer generatorAI career coachFree resume builderResume summary generatorResume bullet points generatorResume skills section generator© 2025 Himalayas. All rights reserved. Built with Untitled UI. Logos provided by Logo.dev. Voice powered by Elevenlabs Grants
Join the remote work revolution
Join over 100,000 job seekers who get tailored alerts and access to top recruiters.
@bibekgurung
Motivated customer support professional with digital marketing skills.
I'm a motivated and reliable customer support professional based in Nepal, fluent in both Nepali and English. With extensive experience managing customer queries through chat, email, and phone, I excel in delivering fast, clear, and helpful service. My recent completion of a certified Digital Marketing and SEO course has further enhanced my ability to serve modern, online-first customers.
In my role as a Freelance Customer Support Assistant, I supported a small online clothing shop by addressing customer inquiries on various platforms, including WhatsApp and Facebook. My proficiency in Google Sheets allowed me to efficiently track orders and complaints, ensuring customer satisfaction through polite and clear communication. Additionally, my experience as an Online Admin & Data Support professional has equipped me with skills in data entry and CRM tools, enabling me to assist teams effectively.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Work history, roles, and key accomplishments
Online Clothing Shop
Jan 2023 - Nov 2023 (10 months)
Supported an online clothing shop by managing customer queries across WhatsApp, Facebook, and email platforms. Utilized Google Sheets for tracking orders, returns, and complaints, ensuring efficient record-keeping. Maintained clear and polite communication to enhance customer satisfaction and resolve inquiries effectively.
Remote Support Services
Aug 2021 - Oct 2022 (1 year 2 months)
Managed customer details and service records by entering and updating information using Google Sheets. Assisted in drafting customer replies via email and handled various back-end data tasks efficiently. Gained proficiency in basic CRM tools like Zoho for managing customer profiles and historical data.
Degrees, certifications, and relevant coursework
Certification, Digital Marketing & SEO
Completed a certified Digital Marketing and SEO course, focusing on SEO tools, Google Analytics, Ads, content marketing, and email support tools. Gained practical knowledge of online customer platforms and digital communication.
Software and tools used professionally
You can contact Bibek and 90k+ other talented remote workers on Himalayas.
Message BibekAbhishek KC
Data Annotator, Cloudfactory
Sijal Giri
Customer Support Advocate, Zegal
Sabin KC
Customer Support Officer, Not Specified
Srijana Maharjan
Support Department, Traveality Corporation
Suman Giri
Hospitality Assistant, Siddhartha Grand City Hotel
Suman raj Gupta
Data Entry Clerk, Amazon
Reju Shrestha
Freelancer, Freelancer
nabin saiju
Cashier, NR Firm
Tyson Fejong
Customer Service Representative, Daraz
Nawaraj Bishwakarma
Customer Support Specialist, Codavatar