Open to opportunities

Binod Shrestha

@binodshrestha1

Message

Customer-focused service professional with two years' retail experience and remote readiness.

Nepal

Message

What I'm looking for

I seek a remote customer service role where I can apply my retail experience, strong communication, and problem-solving skills in a supportive, team-oriented environment with opportunities to deliver excellent customer experiences.

I am a customer-focused professional with two years of hands-on experience as a customer handler and sales associate in a supermarket environment, skilled at resolving customer concerns and maintaining satisfaction in fast-paced settings.

I communicate effectively in English and Nepali, bring basic computer proficiency (MS Office, internet, typing), and have been recognized for reliability, teamwork, and positive customer feedback.

I am ready to work remotely with a quiet workspace and reliable internet, and I seek to contribute my patience, empathy, and problem-solving skills to a customer service team.

Experience

Work history, roles, and key accomplishments

Customer Handler

Supermarket

Jan 2022 - Dec 2024 (2 years 11 months)

Provided in-person customer service in a busy supermarket, resolving inquiries and complaints and managing billing/transactions to maintain high customer satisfaction; recognized for reliability and teamwork over a 2-year period.