Binod Shrestha
@binodshrestha1
Customer-focused service professional with two years' retail experience and remote readiness.
NepalWhat I'm looking for
I am a customer-focused professional with two years of hands-on experience as a customer handler and sales associate in a supermarket environment, skilled at resolving customer concerns and maintaining satisfaction in fast-paced settings.
I communicate effectively in English and Nepali, bring basic computer proficiency (MS Office, internet, typing), and have been recognized for reliability, teamwork, and positive customer feedback.
I am ready to work remotely with a quiet workspace and reliable internet, and I seek to contribute my patience, empathy, and problem-solving skills to a customer service team.
Experience
Work history, roles, and key accomplishments
Customer Handler
Supermarket
Jan 2022 - Dec 2024 (2 years 11 months)
Provided in-person customer service in a busy supermarket, resolving inquiries and complaints and managing billing/transactions to maintain high customer satisfaction; recognized for reliability and teamwork over a 2-year period.
Education
Degrees, certifications, and relevant coursework
Higher Secondary School
Higher Secondary Certificate, General Studies
Completed higher secondary education at a school/college in Lalitpur, Nepal.
Tech stack
Software and tools used professionally
Availability
Location
NepalAuthorized to work in
Job categories
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