dhruv panchal

I am an IT Engineer with over four years of experience in providing high-level support and technical solutions. My journey began as a Desktop Support Engineer at Nutron System Pvt. Ltd, where I honed my skills in hardware and software installation, troubleshooting, and user training. I take pride in my ability to assist new employees in setting up their workstations and ensuring they are well-equipped to perform their tasks efficiently.

My career progressed as a Technical Support Engineer at Microlink Solution Pvt. Ltd, where I managed IT support calls and resolved issues using ticketing tools. I excelled in troubleshooting software, hardware, and network problems, always prioritizing customer satisfaction. Currently, I am an IT Associate at Physics Wallah Pvt. Ltd, where I monitor network performance and ensure system reliability, contributing to a seamless educational experience for users.