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Subhashree Sharma

@subhashreesharma

Engagement Manager, Strategic Initiative at HCLTech, using AI-driven insights to accelerate account planning and grow client revenue.

India

Message

At HCLTech, I work with enterprise retail and media clients on customer engagement, account planning, and AI transformation. I designed and leveraged AI agents for strategic reporting, helping accelerate account planning and executive decision-making by about 30%.

I also analyzed customer data, contracts, and external sources to identify growth opportunities and improve forecasting. My work included supporting a $1M+ AI pipeline, unlocking $500K+ in additional pipeline, and growing a portfolio contributing $4M+ in annual revenue.

Experience

Work history, roles, and key accomplishments

Current

Engagement Manager Strategic Initiative

Current

HCLTech

Sep 2021 - Present (5 years 2 months)

Acted as strategic point of contact for enterprise retail/media clients, managing end-to-end customer lifecycle and driving AI transformation initiatives. Achieved significant revenue growth and improved forecast accuracy through data-driven account planning and pipeline management.

AI Digital Transformation Opportunity Mapping Revenue Assurance Customer Engagement Client Strategy AI Transformation AI Agents Data Analysis Pipeline Management Forecasting Salesforce CRM Cross Functional Collaboration QBR Account Planning Process Optimization Data Governance

Media Research & Strategy

Network 18 Media & Investments Ltd.

Jun 2021 - Sep 2021 (3 months)

Analyzed audience data to inform programming and brand positioning, leading to increased TRPs and viewer engagement. Developed data-backed reports supporting ad strategies that secured additional advertising deals.

Audience Analytics BARC Trend Analysis Competitive Benchmarking Brand Perception Data Analysis Reporting Advertising Strategy