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Stinie Rosario

@stinierosario

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Experienced Program Manager with a focus on operational optimization.

India

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What I'm looking for

I seek a role that fosters collaboration, encourages innovation, and offers opportunities for career growth.

With over 11 years of experience at Amazon and IBM, I have honed my expertise in program and product management, focusing on operational optimization and strategic project management. My journey began as a Senior Catalog Associate, where I developed a strong foundation in data analysis and vendor management, leading to my current role as a Program Manager.

At Amazon, I have successfully led high-impact projects, optimizing resource allocation and enhancing operational efficiency. I spearheaded the launch of new Marketplace initiatives and transitioned multiple teams to Agile methodologies, significantly reducing project delivery times. My ability to foster collaboration across departments has been pivotal in executing complex projects and driving improvements in operational processes.

I am passionate about leveraging data-driven insights to enhance program execution and vendor management. My goal is to continue driving operational excellence and support teams in delivering seamless experiences to our users, ensuring alignment with strategic objectives.

Experience

Work history, roles, and key accomplishments

Current

Program Manager

Current

Amazon

Jul 2024 - Present (1 year 1 month)

Led the launch of Amazon.co.za marketplace, overseeing new selection creation, data quality, marketing, and post-sales experience. Successfully transitioned multiple teams to Agile methodologies, reducing project delivery times by 10%.

Agile Methodologies Stakeholder Engagement Risk Management Asana Automation Data Quality Marketing Project Management

Current

Co-Founder

Current

Doifoo

Feb 2020 - Present (5 years 6 months)

Co-founded Doifoo, a platform simplifying travel booking by providing a single platform to manage all bookings, preferences, and rewards. Focused on driving operational excellence and supporting the team in delivering a seamless user experience.

User Experience Operational Excellence Business Development Product Management Market Research

Sr. SME

Amazon

Oct 2022 - Present (2 years 10 months)

Played a key role in launching Amazon's Perfect Launch program for mass vendors, significantly enhancing program efficiency and vendor management processes. Developed a comprehensive dashboard to monitor weekly progress, including key metrics such as selection, IDQ, buyability, and marketing performance.

Vendor Management Data Analysis Strategic Partnerships Program Execution Lead Management Negotiation

Subject Matter Expert

Amazon

Dec 2020 - Present (4 years 8 months)

Drove key initiatives and led operations to enhance vendor recruitment and marketplace growth as a Subject Matter Expert in the Retail Business Services team. Improved team productivity and efficiency by 30% year-over-year through strategic process enhancements and operational improvements.

Lead Qualification Team Leadership Operational Management Process Improvement Marketplace Growth Cross Functional Collaboration Data Analysis

Sr. Catalog Associate

Amazon

Nov 2017 - Present (7 years 9 months)

Performed complete catalog analysis and reporting for PAN EU5, extracting data from SQL. Collaborated with Brand Specialists and vendors to resolve catalog problems, improve operations, and provide exceptional customer service.

SQL Tableau Data Analysis Reporting Customer Service Vendor Management Process Improvement

Catalog Associate

Amazon

Dec 2014 - Present (10 years 8 months)

Managed the relationship between vendors and the warehouse to ensure smooth item reception. Assisted the retail team for a flawless work structure, focusing on consumables and hardlines categories.

Vendor Management Warehouse operations SLA Management Escalation Management Communication

Technical Support Engineer

IBM

Jul 2014 - Present (11 years 1 month)

Provided technical support as an engineer, gaining in-depth knowledge of Lotus Notes, Windows OS, and Linux. Handled troubleshooting network and system-related issues over calls and chats, and fixed root causes at initial steps.

Technical Support Lotus Notes Windows OS Linux System Troubleshooting Customer Service Problem Solving

Education

Degrees, certifications, and relevant coursework

Visvesvaraya Technological University

Bachelor of Engineering (B.E.), Electronics and Communications Engineering

Completed a Bachelor of Engineering in Electronics and Communications Engineering. This program provided a strong foundation in electronic systems and communication principles.

Symbiosis Centre for Distance Learning

Master of Business Administration - MBA (PGDITM), IT Management

Pursued a Master of Business Administration with a specialization in IT Management. This program focused on the strategic management of information technology within business contexts.