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mallika sinha

@mallikasinha

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Results-driven Program Manager with expertise in AI/ML-driven automation.

India

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What I'm looking for

I am looking for a role that offers opportunities for growth and innovation, where I can leverage my skills in program management and AI/ML to drive impactful projects.

I am a results-driven Program Manager with over 7 years of experience in program execution, process optimization, and stakeholder management. My expertise lies in AI/ML-driven automation and data-driven decision-making, which has enabled me to lead cross-functional initiatives and enhance operational efficiency across global teams. I have a proven track record of delivering measurable business impact through strategic process improvements and defect reduction.

At Amazon, I successfully led and mentored over 40 associates across multiple programs, achieving significant productivity improvements and defect rate reductions. My ability to collaborate with data science and engineering teams has resulted in innovative solutions that optimize processes and drive performance. I am passionate about leveraging technology to solve complex problems and improve business outcomes.

Experience

Work history, roles, and key accomplishments

Current

Catalog Operation and Program Manager

Current

Amazon.com

Oct 2022 - Present (2 years 8 months)

Led and mentored over 40 associates across multiple programs, driving strategic process improvements and achieving significant productivity gains. Implemented AI-driven solutions and optimized catalog processes, resulting in reduced defect rates and enhanced operational efficiency.

Program Management Process Improvement Data Analysis Stakeholder Management ETL QuickSight Team Leadership

Program Manager

Amazon.com

Nov 2020 - Oct 2022 (1 year 11 months)

Developed tools and managed global carrier integrations to enhance delivery performance and reduce operational costs. Engaged with stakeholders to identify pain points and improve service reliability, maintaining high delivery accuracy.

Program Management Stakeholder Engagement Data Analysis Process Improvement Project Management Communication

Research Assistant

John Deere Turf Care

May 2019 - May 2020 (1 year)

Automated scheduling processes and implemented Six Sigma methodologies to improve operational efficiency. Achieved significant time savings and enhanced tool performance through data-driven solutions.

Automation Six Sigma VBA Process Improvement Data Analysis Project Management Scheduling Problem Solving

Business Operation Associate

ZS Associates

Jan 2018 - Jul 2018 (6 months)

Created dashboards for strategic initiatives and streamlined defect tracking processes, contributing to sales growth and operational efficiency. Collaborated with teams for quality control and data management.

Tableau Data Analysis Sales Strategy Process Optimization Collaboration Quality Control Business Analysis Reporting

Pre-Sales Consultant

Ericsson India Global Services

Jul 2016 - Dec 2017 (1 year 5 months)

Led projects to enhance regional sales through product analysis and supported RFP preparations. Contributed to customer order management with pricing tools and strategic insights.

Sales Strategy RFP Project Management Customer Engagement Pricing Strategy Market Research Strategic Planning Communication Team Collaboration

Education

Degrees, certifications, and relevant coursework

North Carolina State University

Master of Science, Integrated Manufacturing Systems Engineering

2018 - 2020

Grade: 4.0/4.0

Pursued a Master of Science in Integrated Manufacturing Systems Engineering, focusing on advanced manufacturing processes and systems. Completed a minor in Statistics and relevant courses including Operation Research, Production Planning, and Six Sigma.

VIT University

Bachelor of Technology, Electrical and Electronics Engineering

2012 - 2016

Grade: 9.1/10

Completed a Bachelor of Technology in Electrical and Electronics Engineering, gaining a solid foundation in electrical systems, electronics, and engineering principles.