Steven Hess
@stevenhess
I win enterprise accounts, build sales teams, and close complex technology and healthcare deals.
United StatesWhat I'm looking for
I've spent 20+ years winning new business, growing strategic accounts, building markets, and leading sales teams across technology, SaaS, hospitality, and healthcare.
At M1 Laboratories / MatchOne, I led a national team of 10–11 Account Executives and helped drive more than $1.1M in new revenue within six months through stronger prospecting, account development, pipeline management, and sales execution.
Previously at Premium Medical Supplies, I negotiated and closed a $2M+ strategic agreement with Florida Orthopedic Institute and built relationships with more than 50 orthopedic surgeons and healthcare decision-makers. Across Knowcross, Optii Solutions, Benbria, and SkyTouch Technology, I sold SaaS and operational technology solutions, won enterprise agreements, and developed strategic partnerships.
I enjoy both building and coaching teams and staying close to customers to open doors, develop relationships, and close complex business. My approach is hands-on, relationship-driven, accountable, and grounded in preparation, trust, consistent follow-through, and clear customer value.
Experience
Work history, roles, and key accomplishments
National Sales Manager
M1 Laboratories / MatchOne
Aug 2025 - Aug 2026 (1 year)
Led a national team of 10-11 Account Executives while staying directly involved in strategic opportunities and complex deals. Helped drive more than $1.1M in new revenue within six months by improving prospecting, pipeline management, and sales execution.
National Sales Director
Premium Medical Supplies
Oct 2020 - Aug 2025 (4 years 10 months)
Built and grew national accounts by identifying opportunities and developing relationships with key decision-makers. Negotiated and closed a $2M+ strategic agreement with Florida Orthopedic Institute and built relationships with over 50 orthopedic surgeons.
Senior Director of Sales – North America & Caribbean
Knowcross
Jul 2017 - Oct 2020 (3 years 3 months)
Sold SaaS and operational technology solutions to hotel ownership groups and management companies. Won the company's first exclusive enterprise agreement covering more than 100 hotel properties.
Senior Director of Sales – North America & Caribbean
Optii Solutions
Jun 2016 - Jul 2017 (1 year 1 month)
Opened and developed enterprise opportunities for SaaS and operational technology solutions throughout North America and the Caribbean. Owned the sales process from prospecting through close.
Director of Sales
Benbria
Mar 2015 - May 2016 (1 year 2 months)
Developed strategic enterprise relationships for customer engagement technology, including the company's largest agreement with Royal Caribbean. Built a strategic partnership with Preferred Hotel Group that created access to more than 550 luxury hotel properties.
Director of Sales
Skytouch Technology
Feb 2014 - Mar 2015 (1 year 1 month)
Sold cloud-based technology to hospitality organizations across the U.S. and was recognized as a top-performing national enterprise salesperson. Managed opportunities from first conversation through implementation.
Education
Degrees, certifications, and relevant coursework
White Lake, Michigan
Professional Summary, Sales
Education details not provided in the input.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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