Steve Kariuki

I’m an Information Technology professional with foundational expertise in technical support, data systems, and software engineering, backed by training in Information Technology and applied programming development. I’ve built practical experience maintaining enterprise hardware, configuring operating systems, and supporting network infrastructure in government and energy-sector environments.

I’m recognized for reliable technical troubleshooting, structured data management, and efficient system configuration across distributed office environments. As an ICT Intern, I reduced device downtime by 31% through hardware diagnostics, improved workstation readiness by 37% by deploying operating systems and antivirus, and restored printing with a 95% first-attempt resolution rate by resolving connectivity and driver issues. In addition, I improved setup time by 40% during workstation formatting/restoration and increased information recovery reliability by 29% through structured data backup and transfer processes.

I’m now seeking to apply my technical support operations and data management strengths in an entry-level Technical Support, Data Entry Specialist, or Research role. I bring a structured, documentation-driven approach—keeping workflows accurate, systems stable, and users productive while continuing to strengthen my technical capabilities through ongoing learning.