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stephen Oppong BrobbeySB
Looking for a job

stephen Oppong Brobbey

@stephenoppongbrobbey

I deliver accurate, customer-focused service across airport operations, insurance sales, retail, and financial transactions.

Ghana
Message

What I'm looking for

I'm seeking to bring my versatile customer service, sales, airport operations, and financial accuracy skills to a reputable organization and grow into a role with greater responsibility.

I've supported passengers in Arrival & Departure Operations at Dnata, subcontracted by Transguard, handling gate-checked baggage, security screening, excess baggage processing, and baggage identification checks.

I bring sales and client-service experience from Metropolitan Life Insurance and EPP Bookshop, where I advised customers, managed policies and claims, built client relationships, and promoted book releases through social media.

Earlier, I worked as a cashier at Hayrat Forex Bureu, processing cash transactions, balancing ledgers, reconciling discrepancies, and protecting confidential client information. I'm looking to bring my communication, accuracy, teamwork, and IT skills to a reputable organization with greater responsibility.

Experience

Work history, roles, and key accomplishments

DN

Customer Service Agent

Dnata

Jan 2021 - Dec 2025 (4 years 11 months)

Managed gate-checked baggage collection, verification, and inline security screening. Processed excess baggage and performed identification checks to support smooth departures.

Education

Degrees, certifications, and relevant coursework

Association of Chartered Certified Accountants (ACCA) logoAA

Association of Chartered Certified Accountants (ACCA)

Diploma in Accounting and Business, Accounting and Business

Completed the Diploma in Accounting and Business in January 2016.

West African Examinations Council (WAEC) logoWW

West African Examinations Council (WAEC)

West African Senior School Certificate, General Studies

2011 - 2014

Earned the West African Senior School Certificate from 2011 to 2014.

Tech stack

Software and tools used professionally

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