Stephen Miatu

Complete 400+ package deliveries per month while maintaining accuracy, efficiency, customer service, and safety standards. Use navigation and delivery applications to plan routes, track packages, and meet scheduled delivery targets.

Provided end-to-end technical support for desktops, laptops, printers, peripherals, POS systems, software, and computer networks. Diagnosed and resolved hardware, software, operating-system, and connectivity issues through systematic troubleshooting.

Managed daily sales and expenses, prepared profit and loss statements, handled customer service, and coordinated suppliers. Managed social media activities and implemented sales strategies supporting business growth.

Performed LiDAR data labeling and annotation for machine-learning and autonomous-vehicle projects. Labeled and classified vehicles, pedestrians, cyclists, road signs, and other environmental objects in 3D point-cloud datasets.

Maintained daily sales records, prepared reports, addressed customer needs, and coordinated suppliers. Trained staff on social media marketing and improved the business's online market presence.

Installed and maintained computer hardware and software and troubleshot system issues. Provided technical guidance and user training and supported day-to-day IT operations.

Trained students in Microsoft Office, operating systems, and web design. Maintained the computer laboratory and provided hands-on technical assistance.

Pursuing an Associate Degree in Computer Science.

Earned a Bachelor of Science in Business and Information Technology.

Completed a certificate in Computer Studies.