Angel Soliman

I've supported day-to-day IT operations at Axeed LLC, resolving hardware, software, network, and user issues across the organization.

I coordinate hardware procurement, device deployment, Dropbox onboarding, access systems, software renewals, and remote and onsite support for subsidiary offices. I've also developed IT procedures, maintained infrastructure documentation, and led user migrations to new Microsoft environments.

Previously at Phoenix Technology, I produced client reports on mining-machine status, analyzed ongoing technical issues, and developed data templates and scripts to streamline reporting. I worked with onsite teams through ticketing systems and WhatsApp to help resolve machine and farm issues quickly.

During Hyatt Place Jumeirah Dubai's pre-opening operations, I supported employee system access, inventory tracking, network troubleshooting, POS installations, RFID room access, and audiovisual setup. I bring an Information Technology background and a practical focus on process improvement, reporting, and operational continuity.