I'm a freelance IT Support Technician in Dubai, troubleshooting operating systems, hardware, software, peripherals, networks, and data communications systems. I install software, monitor patches and version updates, and help users resolve technical issues.
Previously, I supported De-Young Computer and Training Institute with hardware installation, network setup, device security, backups, data wiping, and Microsoft Office instruction. My computer engineering background and Cisco cybersecurity, networking, and endpoint-security training strengthen my hands-on support work.
