JAJeere Andrew
@jeereandrew
Experienced IT support specialist with hospitality and logistics systems expertise.
United Arab EmiratesWhat I'm looking for
I am an IT Support Specialist with over a decade managing technology systems across hospitality and logistics environments, known for keeping operations running smoothly under pressure. I have hands‑on experience with server and network administration, Opera PMS, Micros POS, VoIP/IP phones, backups, and disaster recovery, and I regularly delivered prompt support to large user bases while training junior staff.
I combine technical know‑how with a calm, people‑focused approach to solve issues in real time and ensure technology supports excellent service. My background includes coordinating logistics operations, processing financial reports, and upholding compliance and data accuracy, demonstrating versatility between IT and operational roles.
Experience
Work history, roles, and key accomplishments
Logistics Assistant / Cashier
Safariline Cargo LLC
Nov 2018 - Present (7 years)
Coordinate logistics, deliveries and daily operations while maintaining accurate inventory and financial records; process invoices and prepare reports to support operational efficiency and compliance.
IT Support Officer
Rixos The Palm Dubai
Sep 2012 - Nov 2016 (4 years 2 months)
Maintained and supported IT systems and networks for a 5-star resort, providing helpdesk support to 500+ staff and guests, managing servers, backups and disaster recovery to minimize downtime.
Guest Relations Agent
Rixos The Palm Dubai
Sep 2012 - Oct 2013 (1 year 1 month)
Served as primary contact for VIP guests, resolved issues professionally and coordinated with departments to ensure seamless guest experiences and uphold brand standards.
IT Sales Executive
Alnoori Computers
Feb 2012 - Aug 2012 (6 months)
Consulted clients on technology solutions, managed sales cycles from lead generation to close, negotiated pricing and maintained customer relationships to drive revenue.
Education
Degrees, certifications, and relevant coursework
Fourth Dimension (Kenya)
Diploma, Computer Repair & Maintenance
2007 - 2007
Completed a Diploma in A+ and N+ focused on computer repair and maintenance.
Fourth Dimension (Kenya)
Certificate, Computer Packages
2006 - 2006
Completed a Certificate in computer packages covering common office and productivity software.
Gichagi-ini High School
KCSE, General Secondary Education
2002 - 2002
Completed the Kenya Certificate of Secondary Education (KCSE).
Tech stack
Software and tools used professionally
Availability
Location
United Arab EmiratesAuthorized to work in
Job categories
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