Open to opportunities

Stephen Franzen

@stephenfranzen

Message

I build engaging training programs and strengthen client and partner relationships.

United States

Message

What I'm looking for

I'm seeking a training and development position where I can use my passion for education, build connections with colleagues and clients, and create engaging programs that help others master systems and processes.

I've secured $2M in revenue for Pace Life Sciences through direct sales outreach and market research, while managing inbound sales communications and marketing campaigns for pharmaceutical, med-tech, GxP facility, and equipment services.

At Allstate, I onboarded and educated Independent Agencies across three brands, supported communication applications, and maintained CRM and data-management processes. I was also selected as one of two representatives from 1,200+ to help develop and implement the Advisor Pro system within the Customer Contact Center.

I create educational materials, lead training and retooling sessions, and provide on-call coaching so teams can master systems and processes. I'm looking to bring my passion for education, relationship building, and engaging program development to a training and development role.

Experience

Work history, roles, and key accomplishments

Market Specialist; Account Development

Pace Life Sciences

Sep 2023 - Nov 2025 (2 years 2 months)

Secured $2M in revenue over 2 years for the life sciences division through direct sales outreach and market research. Managed inbound sales communications and developed marketing outreach campaigns for pharmaceutical and med-tech services.

Salesforce HubSpot Customer Relationship Management Marketing Campaigns Inbound Sales Market Research Data Management