Betty Marie Otts

Responsible for identifying, evaluating, and managing relationships with freight carriers to ensure the efficient and cost-effective transportation of goods. Makes 80-100 outgoing phone calls to carriers across the country to build relationships, gather intel and foster cost effective transportation solutions to improve margins on regular lanes.

Played a critical role in helping large, high-value clients receive seamless service and support. Developed instructional support materials for internal teams and national accounts.

Played a key support role in ensuring smooth day-to-day operations across departments by providing general administrative support, order and inventory coordination, and customer and vendor support. Coordinated schedules and communications across departments, acting as a liaison for operations, finance, and leadership.

Responsible for maintaining and growing relationships with clients who used Matterhackers’ 3D printing services, technology, and products. Provided one-on-one and group training to educators, helping them integrate 3D printing into curricula.

Played a vital role in the initial patient assessment and admissions process, by bridging clinical evaluation, administrative coordination, and patient support. Coordinated real time communication and intake procedures across departments and external medical professionals.

Awarded a Bachelor of Science in Social Work in December 2014. This program provided a comprehensive understanding of social work principles and practices.

Completed an Associate of Science degree in Languages. This program focused on developing proficiency in English and Spanish.