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Stephen-George Lambrinos

@stephen-georgelambri

IT support specialist at Collins Aerospace who troubleshot and repaired computers, printers, kiosks, and airport counter equipment.

Canada

Message

At Collins Aerospace Montreal-Pierre Elliott Trudeau International Airport, I troubleshot and repaired computers, printers, and other peripherals. I also installed, serviced, and decommissioned kiosks and counter apparatuses for special projects.

At ALP Microsystems, I installed POS systems, computers, printers, and servers in restaurants across Ontario and Quebec. I also troubleshot IT infrastructure and supported POS software and equipment.

My experience includes help desk support at CGI and technical service work at Xerox. I also bring a background in special care counselling, including work as a Behaviour Technician at Westmount Park Elementary.

Experience

Work history, roles, and key accomplishments

Technical Service Representative II

Xerox

Aug 2024 - Nov 2024 (3 months)

Installed printers in newly established companies. Maintained commercial printers by interpreting schematics and testing electrical configurations.

Printer Installation Maintenance Schematics Electrical Testing Ticketing Systems

Product & Installation Specialist

ALP Microsystems

Feb 2024 - Aug 2024 (6 months)

Installed POS systems, computers, printers, and servers in newly developed restaurants. Troubleshot, repaired, or replaced IT infrastructure in multiple restaurants.

POS systems IT Infrastructure Troubleshooting Technical Support Incident Management

Information System Specialist

Collins Aerospace

Jun 2022 - Jan 2024 (1 year 7 months)

Troubleshot and repaired computers, printers, and peripherals. Installed, serviced, and decommissioned kiosks and counter apparatuses for special projects.

hardware troubleshooting Kiosk Deployment Incident Management server management

Help Desk Technician

CGI

Aug 2021 - Jun 2022 (10 months)

Provided quality customer support through phone and email, monitored incident queue. Performed diagnostics and resolved hardware/software issues using appropriate tools.

Customer Support Incident Management Troubleshooting Hardware Software

System Administration Intern

Estruxture Data Centers MTL-1

Aug 2021 - Aug 2021 (0 months)

Repaired and maintained computers and servers. Managed Active Directories and upgraded Windows and firewall systems.

System Administration Active Directory Windows Firewalls

Behaviour Technician

Westmount Park Elementary, English Montreal School Board

Aug 2018 - Jan 2020 (1 year 5 months)

Monitored a classroom of students with behavioural and cognitive delays. Created intervention plans for students with behavioural problems to re-integrate into mainstream schools.

Behavioral Interventions Student Assessment Communication Techniques