Francis User

FU

Looking for a job

Francis User

@francisuser4

IT support technician with experience at the City of Sorel-Tracy, configuring computer stations and troubleshooting issues.

I completed a Diploma in Computer Support at Fierbourg Vocational Training Centre in 2024. My computer knowledge includes Windows Vista, Windows 7, Windows 10, and Windows 11.

At the City of Sorel-Tracy, I worked as an IT Support Technician. I also worked as an IT Operator at Samares School Board.

I have experience installing and configuring new and older operating systems, configuring computer stations, and troubleshooting computer problems. I also have basic knowledge of servers and their operation.

My computer skills include changing a laptop keyboard, and I’ve used Word, Excel, PowerPoint, and Adobe Photoshop. I’m bilingual.

Experience

Work history, roles, and key accomplishments

DE

Current

Credit Sector Advisor

Current

Jul 2025 - Present (1 year 3 months)

Advised clients in the credit sector, providing financial guidance and support.

VS

Manager

Videotron/Microplay Superclub

Jan 2017 - Dec 2020 (3 years 11 months)

Managed store operations, staff, and customer service at a video game retail outlet.

Management Customer Service

SV

Customer Service Clerk

Superclub Vidéotron

Jan 2014 - Dec 2016 (2 years 11 months)

Assisted customers with rentals, purchases, and inquiries at a video game and entertainment store.

Customer Service

RM

Kitchen Crew

Restaurant McDonald

Jan 2013 - Dec 2014 (1 year 11 months)

Worked in the kitchen preparing food and maintaining cleanliness in a fast-paced environment.

RO

Warehouse Clerk

Rona

Jan 2013 - Dec 2013 (11 months)

Handled inventory, stocking, and order fulfillment in a warehouse setting.

SR

Workforce Helper

Semax Renovation

Jul 2024 - Present (2 years 3 months)

Assisted with renovation tasks and supported the workforce on various projects.

CS

IT Support Technician

City of Sorel-Tracy

Apr 2024 - Present (2 years 6 months)

Provided IT support, troubleshooting and resolving technical issues for municipal staff.

Windows Troubleshooting Computer Support

SB

IT Operator

Samares School Board

Jan 2024 - Present (2 years 9 months)

Operated IT systems and assisted with technical operations in an educational environment.

Windows Computer Support

Education

Degrees, certifications, and relevant coursework

FC

Fierbourg Vocational Training Centre

Diploma in Computer Support, Computer Support

Completed a Diploma in Computer Support in 2024.

SC

Sorel-Tracy Adult Education Centre

High School Diploma, General Studies

Completed a High School Diploma in 2014.

Tech stack

Software and tools used professionally

Adobe Photoshop

Windows 10

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Availability

Looking for a job

Location

Canada

Authorized to work in

Salary expectations

49k+ CAD

Job categories

IT Support Technician Administrative Assistant Office Assistant IT Operations

Skills

IT Support Operating System Installation Operating System Configuration Computer configuration Computer troubleshooting Laptop Keyboard Replacement Basic IT Knowledge Vista Win7 Windows 10 Windows 11 Microsoft Word Excel PowerPoint Photoshop

Interested in hiring Francis?

You can contact Francis and 90k+ other talented remote workers on Himalayas.

Message Francis

People also viewed

View all talent

Get matched with your dream remote job

Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!