Stephanie Njoki
@stephanienjoki1
Communications and psychology professional specializing in social media, recruitment, and learner support.
What I'm looking for
I am a versatile communications and psychology professional with over five years of cross-functional experience in social media management, digital communications, recruitment, and counseling. I focus on human-centered strategies that improve engagement, candidate outcomes, and learner success.
In recruitment roles I delivered measurable impact, achieving a 92% placement success rate and reducing time-to-hire by 18% through data-driven process improvements. As a social media and content creator, I increased platform engagement (28% in one month) and strengthened brand consistency across campaigns.
My counseling and learner support experience includes evidence-based crisis intervention, psychosocial assessment, and group facilitation that contributed to higher course completion and improved well-being. I have delivered community outreach and workshop programs that boosted participation and partnership outcomes.
I bring strong stakeholder collaboration, project coordination, and CRM skills, and I am excited to contribute to organizations focused on communication excellence, mental health advocacy, and human-centered growth.
Experience
Work history, roles, and key accomplishments
Recruiter
Staffinity Hub
Aug 2025 - Present (5 months)
Conducted comprehensive interviews and placements achieving a 92% placement success rate while reducing time-to-hire by 18% through process improvements and stronger client relationships.
Social Media Content Creator
ALX
Jun 2025 - Present (7 months)
Created multimedia content that grew platform engagement 28% in the first month and improved message consistency across campaigns through aligned storytelling and performance evaluation.
Learner Success Champion
ALX
May 2025 - Jun 2025 (1 month)
Drove learner engagement and personalized outreach that contributed to a 70% program completion rate by delivering accountability check-ins and tailored support.
Social Media Manager
Serfix Cloud Virtual Agency
Apr 2025 - Jun 2025 (2 months)
Managed multi-platform social accounts, increasing follower engagement by 35% and post frequency by 40% through a structured content calendar and performance-driven content.
Customer Service Specialist
Call Center International
Oct 2024 - Feb 2025 (4 months)
Provided virtual client support and CRM coordination that improved information flow and client satisfaction through timely issue resolution and accurate scheduling.
Education
Degrees, certifications, and relevant coursework
EAIPC Institute
Diploma in Counseling Psychology, Counseling Psychology
Completed a Diploma in Counseling Psychology focused on practical counseling techniques and psychosocial assessment.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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