Open to opportunities

mary ndungu

@maryndungu1

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Marketing and communications professional driving engagement through storytelling and digital campaigns.

Kenya

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What I'm looking for

I seek a marketing/communications role where I can lead digital engagement, create authentic content, support remote teamwork, and grow within a collaborative, impact-driven organization.

I am a creative, results-driven marketing and communications professional with over five years of experience in digital marketing, customer engagement, and content creation. I excel at social media management, branded materials, and coordinating campaigns that boost visibility and growth.

My background includes remote transcription work supporting qualitative research, and hands-on roles managing communications and customer relations where I designed marketing materials, improved customer retention, and supported campaigns that achieved strong sales outcomes.

I bring practical skills in content creation, email marketing, basic graphic design, market research, and community management, and I am passionate about driving engagement through authentic storytelling and consistent brand messaging.

Experience

Work history, roles, and key accomplishments

Current

Program Transcriber

Current

Nest360 Kenya

Jun 2022 - Present (3 years 4 months)

Provide high-quality transcription of qualitative research data (FGDs/audios), maintaining confidentiality and timely delivery while supporting formatting and organization of digital research content.

Transcription Qualitative Research Data Formats Confidentiality Time Management Google Workspace Remote Collaboration

Communications Manager

Limavest Limited

Mar 2019 - Apr 2022 (3 years 1 month)

Managed social media, blog and digital marketing materials to drive engagement and supported campaigns that contributed to 80% project sales success through targeted email marketing and client communications.

Social Media Management Content Creation Canva Email Marketing Customer Engagement Copywriting Brand Management

Communications Manager

Inukapap Limited

Aug 2014 - Mar 2019 (4 years 7 months)

Led marketing communications for a financial services firm, creating promotional materials and social media content, conducting market research, and building client relationships to improve outreach.

Marketing Communications Social Media Market Research Client Relations Content Editing Community Management

Sales & Marketing Executive

Hunters Cereals Distributors

Jan 2011 - Dec 2013 (2 years 11 months)

Managed sales and marketing activities, created promotional content, handled customer inquiries, and prepared weekly sales reports to improve customer satisfaction and retention.

Sales Marketing Customer Service Reporting Client Communication Retail Marketing

Newsroom Video Editor

Radio Africa Group

Jan 2012 - Apr 2013 (1 year 3 months)

Produced and edited news stories for broadcast and digital platforms, developing storylines and coordinating interviews to enhance viewer engagement with modern editing techniques.

Video Editing Storytelling Interview Coordination Digital Content Multimedia