Open to opportunities

Bernadette Banfor

@bernadettebanfor

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Program and project manager driving operations, communications, recruitment, and process improvement.

United States

Message

What I'm looking for

I seek roles enabling cross-functional leadership in program/project management, operations, and communications with growth, impact, and collaborative culture.

I am an adaptable, diligent program and project management professional with substantial experience in operations, recruitment, communications, and stakeholder engagement across academic medical settings.

I have led multi-disciplinary projects from inception to completion, improved service and quality initiatives, developed reporting and budget tools, and enhanced online presence and marketing to grow program recognition and retention.

I collaborate with executives and cross-functional teams to design leadership development, streamline processes using Lean Six Sigma principles, manage large-scale events, and consistently deliver projects on time and within budget.

Experience

Work history, roles, and key accomplishments

Current

Program/Project Coordinator

Current

Emory University School of Medicine Orthopaedics

Apr 2022 - Present (3 years 5 months)

Oversee department-wide program and project management, operations, recruitment, communications, marketing, and budget functions, delivering projects on time and keeping 100% of initiatives within or under budget while expanding program capacity and physician retention.

Program Management Budget Management Recruitment Communication Event Planning Excel Social Media Stakeholder Engagement

Department Coordinator

Emory Healthcare

May 2019 - Oct 2021 (2 years 5 months)

Managed calendars and operations for 14+ clinicians, coordinated payroll and financial reconciliation, and led department improvement and data analysis projects to enhance operational efficiency and patient satisfaction.

Calendar Management Payroll Financial Reconciliations Data Analysis Project Coordination Patient Relations Epic Reporting

Contractor (Administrative)

Paramount Staffing

May 2018 - May 2020 (2 years)

Provided administrative support and logistics for client sites (including CHOA and Kaiser Permanente), managed correspondence and event materials, and consistently exceeded quality and productivity expectations.

Administrative Support Logistics Epic Data Entry event support

Surgery Administrative Assistant

University of Iowa Hospital

Nov 2013 - May 2018 (4 years 6 months)

Delivered complex administrative support to surgery leadership, managed calendars and databases, researched funding resources, and developed fundraising strategies to support department objectives.

Administrative Support Database Management Fundraising Research Reporting Documentation

Assistant Manager

Golden Arrow Daycare

Jan 2009 - Jan 2013 (4 years)

Assisted in managing daycare operations, staff coordination, and daily program delivery to support childcare services and organizational objectives.

Team Supervision Operations Management Scheduling Communication Policy Implementation

Education

Degrees, certifications, and relevant coursework

Kennesaw State University

Executive Master of Business Administration, Business Administration

Enrolled in an Executive Master of Business Administration (EMBA) program.

University of Iowa

Bachelor's Degree, Communications

Bachelor’s degree in Communications with coursework focused on communications for business, interpersonal/intercultural communication, mass communications/marketing, and related subjects.