Stephane Rasorotsoa
@stephanerasorotsoa
English translator and customer service specialist focused on clear communication and client satisfaction.
What I'm looking for
I’m a motivated and reliable professional seeking an opportunity to apply my skills in English translation, customer service, and communication. I focus on clarity and accuracy, adapting my tone and meaning to fit each context.
In customer-facing roles, I handled communication, answered questions, and supported clients with a calm and professional approach. I bring strong listening and problem-solving, along with the ability to maintain detailed records to improve service quality.
I also manage communication through social media and outreach. For my missionary service, I managed social media pages, increased engagement by 20%, and boosted subscriptions by 30% through outreach and follow-ups.
I’ve supported business growth through sales and marketing assistance—promoting products, helping negotiate, and building good client relationships. From platform troubleshooting at a Cyber Cafe to meeting support and training new members, I’m eager to learn, grow, and adapt in a dynamic environment.
Experience
Work history, roles, and key accomplishments
Sales and Marketing Assistant
Goute Parisien
Apr 2025 - Dec 2025 (8 months)
Sold Madeleine products to customers and big stores while supporting ongoing promotion to new clients. Contributed to product growth through client relationship building and negotiation support.
Sales and Marketing Assistant
Burn Stove
May 2025 - Sep 2025 (4 months)
Supported product growth in the local market by promoting products to new clients and helping with negotiations. Built positive client relationships through professional, communication-focused support.
Missionary Social Media Specialist
The Church of Jesus Christ of Latter-day Saints
Jan 2022 - Jan 2024 (2 years)
Managed social media pages and increased engagement by 20%, boosting subscriptions by 30% through outreach and follow-ups. Trained and supported new members, led meetings, and provided guidance to strengthen community involvement.
Customer Service & Media Support Specialist
Cyber Cafe
Jan 2018 - Jan 2021 (3 years)
Provided personalized support for song/movie requests and troubleshot platform issues while handling high volumes of customer inquiries. Maintained detailed records and adapted quickly to new digital tools and platform updates.
Education
Degrees, certifications, and relevant coursework
BYU Pathway
Certificate, Pathway program
Earned a certificate through BYU Pathway in 2025.
Certificate of Self-Reliance
Certificate of Self-Reliance, Self-Reliance
Completed a Certificate of Self-Reliance in 2024.
The Church of Jesus Christ of Latter-day Saints
Certificate - Missionary, Missionary work
Completed missionary training and earned a missionary certificate in 2024 through The Church of Jesus Christ of Latter-day Saints.
Baccalaureate
Baccalaureate, Baccalaureate
Completed the Baccalaureate in 2018.
Availability
Location
Authorized to work in
Job categories
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