At OBS power Cambodia, I made outbound calls to customers about billing, payments, and service updates. I explained bills and payment methods, updated customer information in CRM, and followed up on service requests with the technical team.
At Feilong E-commerce Madagascar, I supported customers through live chat, WhatsApp, and Facebook Messenger with product inquiries, order tracking, and after-sales service. I also worked as an English Translator at Mercy Ships in Madagascar, translating for American nurses and Malagasy people.
