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Stephan Brand

@stephanbrand

Account management leader at Learnlight who developed growth strategies, managed major DACH clients, and led teams across Europe.

Germany

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At Learnlight Germany (Arenalingua GmbH), I led Account Management for DACH and developed annual growth strategies, managed contract renewals, and handled tender management. I also managed a portfolio of major clients as the team scaled down.

At HULT International Business School | EF Education First, I led regional enrolment and business development across Latin America and Europe. My work included launching programs, developing marketing strategies, and rebuilding admissions call centres; in Latin America, enrolment grew 37% over the previous year during my time as Senior Regional Director.

Earlier, I developed EF’s commercial presence across three Venezuelan states and founded Bell Tours, a specialized inbound travel agency offering tailor-made adventure experiences across Venezuela. My background spans travel and hospitality, higher education, and EdTech, with a focus on sales, marketing, partnerships, and customer experience.

Experience

Work history, roles, and key accomplishments

Head of Account Management - DACH

Learnlight Germany (Arenalingua GmbH)

Oct 2022 - Jul 2026 (3 years 9 months)

Led a team of Account Managers across Europe, supporting up- and cross-selling activities and developing growth strategies, contract renewals, and client portfolio management.

Account Management Sales Negotiation Tender Management Budgeting Reporting Team Leadership Customer Relationship Management

Head of Sales - DACH

Learnlight Germany (Arenalingua GmbH)

Mar 2022 - Sep 2022 (6 months)

Led a sales team of 14 executives covering new business, client management, and state-funded projects, focusing on team performance and growth.

Sales Leadership Team Management Tender Preparation Negotiation Business Development Client Management

Global Strategic Key Account Manager

Learnlight UK Ltd.

Apr 2021 - Sep 2021 (5 months)

Managed global sales and marketing for Learnlight's biggest client, SIEMENS, focusing on expanding relationships and growing services through cross- and up-sell.

Key Account Management Sales Marketing Customer Relationship Management Negotiation Strategic Planning

Sabbatical

Aug 2020 - Mar 2021 (7 months)

Took a career break to up-skill in social media marketing and customer experience.

Social Media Marketing Customer Experience

Director International Relations

GUS – Global University Systems

Nov 2019 - Jul 2020 (8 months)

Provided strategic advice on internationalization and student enrolment growth, supervised go-to-market strategies, and set up a remote admissions call centre in Manila.

International Relations Strategic Planning Go To Market Strategy Call Centre Management Digital Transformation Stakeholder Management

Senior Regional Director & Product Owner Master's Programs

HULT International Business School | EF Education First

Oct 2016 - Aug 2019 (2 years 10 months)

Managed 32+ staff across three offices, planned and executed a $3.5M budget, and drove business development and enrolment growth for Master's programs in Latin America.

Team Management Budget Management Business Development Admissions Call Centre Management Data Analysis Product Management

Regional Director | Europe

HULT International Business School | EF Education First

Aug 2015 - Sep 2016 (1 year 1 month)

Managed 40+ staff and a $5.5M budget, initiated operational changes, expanded the admissions call centre, and developed regional marketing strategies.

Team Management Budget Management Admissions Call Centre Management Marketing Strategy Mentorship

Executive Director & Product Owner MBA Program

HULT International Business School | EF Education First

Nov 2011 - Jul 2015 (3 years 8 months)

Set up a new recruitment office in Miami, developed marketing strategies, built an admissions call centre, and led the MBA team to record enrolment numbers.

Team Management Budget Management Marketing Strategy Admissions Call Centre Management Business Development Training

Regional Director Enrolment & Business Development

HULT International Business School | EF Education First

Sep 2010 - Oct 2011 (1 year 1 month)

Responsible for marketing and recruitment of undergraduate and graduate programs in Latin America, supervising marketing strategies and business development.

Marketing Recruitment Business Development Team Management Budget Management Strategic Communications

Marketing Director & Head of Maracaibo Office

EF Education First

Oct 2007 - Aug 2010 (2 years 10 months)

Led the Venezuelan marketing team, implemented customer retention strategies, and supervised the Maracaibo office, achieving significant sales growth.

Marketing Team Leadership Sales Customer Retention Strategy Training