Chantelle Vaillancourt

I'm a relationship-driven professional with 13+ years of experience spanning sales, business development, client success, and operations-focused roles. While my career began in sales, I found myself increasingly drawn to the work behind long-term customer relationships: improving processes, supporting teams, onboarding clients, and creating experiences that build trust and loyalty.

Throughout my career, I've led training initiatives, implemented technology-driven solutions, improved workflows, and partnered closely with clients and internal stakeholders to drive better outcomes. Some of the work I'm most proud of includes implementing AI-driven engagement systems, developing onboarding and mentorship programs, and helping teams operate more effectively through clear communication and process improvement.

Having lived and worked across Canada, Spain, and now Germany, I've developed a strong appreciation for adaptability, collaboration, and relationship building across diverse environments. Today, I'm particularly interested in opportunities where I can leverage my customer-facing experience to support internal teams, manage client relationships, improve operations, and contribute to long-term business success.